Emanuel Lee
Philadelphia,PA
Summary
Dynamic personal barber with a proven track record at Spectrum Group Home, excelling in customer retention through exceptional service and strong communication skills. Adept at maintaining a clean and safe environment while delivering personalized grooming experiences. Recognized for leadership in team collaboration and commitment to client satisfaction.
Experienced with precision cutting and contemporary styling techniques essential for barbering. Utilizes exceptional customer service to build lasting client relationships and ensure client satisfaction. Knowledge of maintaining sanitary and organized workspaces, ensuring safe and pleasant environment for clients.
Overview
5
5
years of professional experience
Work History
Personal Barber
Spectrum Group Home
07.2022 - Current
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Assistant Manager
Im Back Learning Academy
07.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Pastoral Assistant
JITB Church
06.2020 - Current
- Developed meaningful relationships with congregation members through attentive pastoral care, fostering a supportive environment.
- Assisted in managing church budget and finances, ensuring responsible allocation of resources for ministry growth.
- Coordinated volunteer projects within the community to demonstrate the church''s commitment to service and compassion.
- Contributed to the development of strategic plans for church growth and expansion, implementing targeted actions for success.
Personal Barber
Child First Group Home
04.2022 - 03.2025
- Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
- Styled hair according to customer preferences.
- Stayed up-to-date with current trends in men''s grooming by participating in industry events, conferences, and training sessions.
- Collaborated with other salon professionals to create a positive and welcoming atmosphere for all customers.
- Built strong relationships with clients, encouraging repeat visits and word-of-mouth referrals.
Personal Barber
The Bridge Group Home
08.2022 - 12.2024
- Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
- Managed business customer service, responding to requests and concerns promptly.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
Education
High School Diploma -
Roxoborough High School
6498 Ridge Ave Phila Pa 112806-1995
Skills
- Quick learner
- Team collaboration
- Customer safety
- Verbal communication strength
- Cleaning and sanitation
- Strong leader
- Equipment maintenance
Timeline
Personal Barber
The Bridge Group Home
08.2022 - 12.2024
Personal Barber
Spectrum Group Home
07.2022 - Current
Personal Barber
Child First Group Home
04.2022 - 03.2025
Assistant Manager
Im Back Learning Academy
07.2021 - Current
Pastoral Assistant
JITB Church
06.2020 - Current
High School Diploma -
Roxoborough High School
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