Emanuel Leon
Bradenton,FL
Summary
A dependable leader with 4 years of experience supervising and delegating tasks for highly effective teams. Dedicated Infantryman familiar with mortar and artillery firing practices and maintaining safe operations. Good communicator and planner with excellent problem-solving and organizational abilities. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
7
7
years of professional experience
Work History
Sales Associate
Solar Direct
Sarasota, FL
07.2023 - Current
- Analyzed customer feedback data to recommend improvements in service quality.
- Provided detailed information about the products being sold and answered customer questions.
- Listened to customers to understand their needs and put together optimal solutions.
- Participated in sales presentations, explaining and showcasing positive features and advantages of products or services.
0311 Infantry Rifleman
United States Marine Corps
Jacksonville, NC
06.2019 - 06.2023
- Responded to emergency situations as required including medical evacuation requests.
- Commanded oversight and tactical planning to streamline operations and enhance emergency preparedness procedures.
- Maintained peak physical condition to stay ready for challenging missions.
- Maintained updated knowledge through continuing education and advanced training.
- Planned and completed group projects, working smoothly with others.
- Accounted for multi-million dollar inventories of equipment and supplies with no losses.
- Followed orders from superiors promptly without hesitation; completed tasks within specified deadlines.
- Led infantry team of 4 members in combat operations, providing tactical guidance for individuals with varying strengths.
- Communicated effectively with team members using hand signals, radio communications equipment, and other methods as necessary.
- Prepared written reports detailing events that occurred during missions or exercises.
Team Leader
Smoothie King
Bradenton, FL
08.2018 - 05.2019
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Delegated daily tasks to team members to optimize group productivity.
- Determined consumer needs to provide products and services appealing to larger market.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Completed daily quality assurance duties to provide feedback for improvements.
- Monitored daily workflow to ensure adherence to established policies and procedures.
Education
Bachelor of Cybersecurity - Computer And Information Sciences
Keiser University
Sarasota, FL03-2026
Skills
- Supervision and Leadership
- Multitasking
- Organization and Time Management
- Task Prioritization
- Customer Relations
- Analytical Thinking
- Written Communication
- Collaboration
- Problem Resolution
Languages
Spanish
Native/ Bilingual
Timeline
Sales Associate
Solar Direct
07.2023 - Current
0311 Infantry Rifleman
United States Marine Corps
06.2019 - 06.2023
Team Leader
Smoothie King
08.2018 - 05.2019
Bachelor of Cybersecurity - Computer And Information Sciences
Keiser University
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