EMANUEL RAMIREZ
Big Jim's Pizzeria
New Milford,NJ
7
years of professional experience
Skills
Microsoft Office (Word
PowerPoint
Excel)
Windows 10/11
Linux (Ubuntu)
Cybersecurity / SIEM Fundamentals
File Integrity Monitoring
PC Building & Troubleshooting
Break/Fix Support
Home Assistant / IoT
Basic Networking
Customer Support
Employee Training
Spanish Speaking
Work History
Assistant Manager
5 Years 10 Months- Supervise a team of 15 delivery drivers completing 80–100 deliveries per week while maintaining service and delivery standards.
- Train and mentor 30+ new employees on customer service, delivery safety, and order accuracy.
- Monitor driver performance using customer feedback and help resolve delivery issues and customer concerns.
- Operate the POS system and handle 30+ transactions per shift while responding to 30+ phone calls and processing customer orders.
- Plan and adjust daily delivery routes to improve delivery efficiency and manage end-of-night driver and staff payouts.
SIEM Homelab
2 Months- Built a Wazuh SIEM home lab using a Raspberry Pi 5 and Ubuntu Server.
- Installed and configured the Wazuh server and a Windows agent to monitor a Windows 11 computer.
- Configured File Integrity Monitoring (FIM) to detect changes to files and monitored security alerts through the Wazuh dashboard.
- Used Linux commands to install software, edit configuration files, manage services, and troubleshoot server/agent connectivity.
- Gained hands-on experience with SIEM concepts, endpoint monitoring, Linux, Windows, and basic networking.
- Personal Project
Raspberry Pi Home Assistant Project
2 Months- Designed and configured a smart home automation system using Home Assistant OS on a Raspberry Pi 5.
- Configured YAML automations for voice control, lighting groups, and sensor-triggered responses.
- Integrated smart lights, motion sensors, and a Zigbee network for local control.
- Configured a secure home network using static IPs, VLANs, and port forwarding.
- Personal Project
Youth Basketball Coach
2 Years- Coached children ages 9–12, teaching basketball fundamentals, teamwork, sportsmanship, and skill development.
- Planned and led practices and drills for players with different skill levels while encouraging confidence and positive team dynamics.
Varsity Basketball Team Captain
2 Years- Served as captain of the New Milford High School varsity basketball team, providing leadership and support to teammates.
- Worked with coaches and teammates to prepare for practices and games and promote teamwork and accountability.
Education
Bachelor of Science - Information Technology Management
- Concentration: Cyber Security and Networking
- Relevant coursework: System Analysis, Database Management, and Business Analytics
Associate of Science - Information Technology
- Concentration: Networking, Security, Java, and Python
- Relevant coursework: Coding, Hardware, Cybersecurity Fundamentals, and Linux
Timeline
SIEM Homelab
Personal Project
06.2026 - 08.2026Read More
Raspberry Pi Home Assistant Project
Personal Project
06.2025 - 08.2025Read More
Youth Basketball Coach
New Milford Recreation
01.2023 - 01.2025Read More
Assistant Manager
Big Jim's Pizzeria
12.2020 - CurrentRead More
Varsity Basketball Team Captain
New Milford High School
01.2020 - 01.2022Read More
Bergen Community College
Associate of Science from Information Technology
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High School Diploma
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Ramapo College of New Jersey
Bachelor of Science from Information Technology Management
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