NICHOLAS C. PISCITELLI
Somerset,New Jersey
Summary
Motivated Criminal Justice student seeking entry level roles in law enforcement, security, investigations, or public safety. Skilled in conflict resolution, leadership, safety coordination, and professional communication, with strong academic training in both Criminal Justice and Homeland Security.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Eddie Bauer
05.2022 - 07.2023
- Promoted to Assistant Manager faster than any employee in store history; earned Employee of the Month three times.
- Supervised associates, delegated tasks, and ensured compliance with company policies and safety protocols.
- Handled customer escalations, resolved conflicts, and maintained a secure and professional store environment.
- Managed inventory processes, shipment intake, and merchandise floor sets.
- Trained and evaluated new employees on procedures, loss prevention awareness, and customer service standards.
Sales Associate – Team Sports Department
Dick’s Sporting Goods
05.2021 - 08.2021
- Assisted customers with equipment selection and ensured safety and proper fitting.
- Maintained inventory and supported high-volume seasonal merchandise demands.
- Ensured department organization and collaborated with team members to meet store sales goals.
- Provided excellent customer service and resolved product issues quickly and professionally.
Assistant Manager
The Airsoft Factory
01.2018 - 01.2020
- Supervised facility operations, enforced safety procedures, and monitored gameplay areas.
- Provided customer service, processed payments, checked in guests, and managed equipment rentals.
- Trained new employees on safety protocols and facility rules.
- Responded effectively to incidents, ensuring customer safety and conflict resolution.
Sales Associate
Best Buy
01.2024 - 04.2024
- Assisted customers with product selection across computers, gaming, and home electronics.
- Managed transactions, returns, and exchanges with accuracy and professionalism.
- Restocked inventory and supported store safety and loss-prevention procedures.
- Maintained product knowledge and contributed to an organized, safe sales floor environment.
Education
Bachelor of Arts - Criminal Justice, Homeland Security
Rider University
Lawrenceville, NJ05.2026
Associate of Science - Criminal Justice
Raritan Valley Community College
Branchburg, NJ01.2024
Skills
- Criminal Justice knowledge
- Homeland Security fundamentals
- Report writing & documentation
- Conflict resolution
- Mediation & negotiation
- Leadership & team management
- Problem solving
- Customer service
- Time management
- Attention to detail
- Public speaking
- Microsoft Office (Word, PowerPoint, Excel)
- Canva
- Teamwork and collaboration
- Problem-solving skills
- Listening skills
- Excellent people skills
- Reliable and punctual
- Cash handling
- Money handling
LEADERSHIP & ACTIVITIES
Rider Rangers Ultimate Frisbee – Rider University E-Board Member (Captain, Risk Manager, Practice & Drill book Coordinator, Recruitment & Outreach Lead, Event & Practice Planner) February 2025 – May 2026 Led team operations, practice schedules, tournaments, recruitment, and player development. Created advanced practice plans and drill books to enhance team skills and strategic performance. Oversaw safety procedures, emergency response planning, and risk management for practices and events. Coordinated outreach and recruitment efforts to grow team membership and campus visibility. Managed event logistics and maintained consistent communication to support team cohesion.
Timeline
Sales Associate
Best Buy
01.2024 - 04.2024
Assistant Manager
Eddie Bauer
05.2022 - 07.2023
Sales Associate – Team Sports Department
Dick’s Sporting Goods
05.2021 - 08.2021
Assistant Manager
The Airsoft Factory
01.2018 - 01.2020
Associate of Science - Criminal Justice
Raritan Valley Community College
Bachelor of Arts - Criminal Justice, Homeland Security
Rider University