Supervisor Programing
Lifetime Fitness Center
Skokie , IL
05.2024 - Current
- Worked in a fast paced environment
- Monitored and Supervised the Aquatics department
- Greeted and interacting with members
- Made sure everything in the department was run smoothly and efficiently as the Supervisor
- Made sales for swim lessons ages (5+)
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Organized special events such as company picnics or holiday parties for employees.
- Created new strategies for improving customer service standards within the organization.
- Collaborated with other departments to coordinate workflow processes between teams.
