Managed client appointments effectively, resulting in timely completion of all notarial tasks.
Improved document accuracy by diligently reviewing and verifying signatures in notarized documents.
Established trust with clients by maintaining strict confidentiality in handling sensitive documents and information.
Fostered secure environment during transactions through diligent verification of identity documentation provided by signers.
Identified fraudulent activities through keen attention to detail, ultimately protecting clients from potential losses or penalties.
Banker Support Specialist
Wells Fargo Bank, N.A.
09.2015 - 06.2022
Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
Assisted bankers with setting up or closing accounts, individual retirement account product specialization, and providing support for individual and business customers.
Developed and maintained strong banker relationships, providing exceptional service and advice.
Maintained strict compliance with all banking regulations, ensuring secure and trustworthy environment for clients.
Warehouse Production Manager
Montana Leather Company
06.2009 - 08.2014
Managed internal operational standards and productivity targets.
Resolved issues quickly to maintain productivity goals.
Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Education
Master of Science - Organizational Management
Chadron State College
Chadron, NE
05.2024
Bachelor of Science - Business Administration
Montana State University - Billings
Billings, MT
05.2022
Skills
Excellent Communication, both written and verbally
Computer Skills including, but not limited to, MS Office and/or Google Suite and proficient in Excel