Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Emanuel Villatoro

Sylmar,CA

Summary

Dedicated professional with strong customer service and time management skills. Experienced in optimizing delivery operations and maintaining order accuracy. Committed to enhancing customer experiences through effective communication and collaboration.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Driver's Assistant

Manzanitas los orignales
San Fernando, California
12.2024 - 08.2025
  • Assisted drivers with loading and unloading deliveries efficiently.
  • Maintained cleanliness and orderliness of delivery vehicles daily.
  • Collaborated with colleagues to optimize delivery operations and workflow.
  • Utilized pallet jacks and forklifts to load and unload materials off trucks.
  • Communicated with dispatching regarding changes to routes, deliveries and orders.
  • Managed core responsibilities and daily tasks efficiently.
  • Oversaw daily tasks and core responsibilities with success.
  • Provided exceptional customer service by assisting clients with inquiries and ensuring a positive experience.
  • Assisted drivers by managing multiple roles, ensuring efficient and timely delivery operations.

Restaurant Waiter

Los burritos
Sunland, California
03.2024 - 10.2024
  • Provided friendly and attentive service to all restaurant patrons.
  • Took orders accurately and communicated them to kitchen staff.
  • Assisted in training new waitstaff on service procedures and menu knowledge.
  • Handled customer inquiries and resolved issues promptly and courteously.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Provided exceptional service to high volume of daily customers.
  • Answered phone calls providing information about restaurant services, hours of operation, menu items .
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Completed opening and closing checklists to ensure smooth restaurant operations.

Education

High School Diploma -

PUC CCECHS
Lake View Terrace
06-2024

Skills

  • Customer service
  • Order accuracy
  • Time management
  • Problem solving
  • Hospitality and accommodation
  • Stock rotation
  • Package handling
  • POS system management
  • Team collaboration

Certification

  • CPR trained

Languages

Spanish
Professional

References

References available upon request.

Timeline

Driver's Assistant

Manzanitas los orignales
12.2024 - 08.2025

Restaurant Waiter

Los burritos
03.2024 - 10.2024

High School Diploma -

PUC CCECHS

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