Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHEILA JONES

Dallas,TX

Summary

Proven professional with a track record of enhancing operational efficiency at Uber by adhering to safety compliance and excelling in vehicle maintenance. Demonstrated expertise in route navigation and exceptional customer service, significantly improving client satisfaction. Skilled in traffic management and load securing, ready to bring valuable experience and dedication to your team. Reliable Driver's Assistant known for high productivity and efficient task completion. Possess specialized skills in route planning, vehicle maintenance, and load security, ensuring timely and safe deliveries. Excel in communication, time management, and teamwork, contributing to seamless operations and customer satisfaction.

Overview

14
14
years of professional experience

Work History

Driver's Assistant

Uber
Dallas, TX
09.2023 - Current
  • Adhered strictly to company policies related to safety, security, and transportation regulations.
  • Communicated regularly with dispatchers regarding routes and traffic conditions.
  • Maintained professional vehicle appearance by regularly attending to cleaning and upkeep requirements.
  • Delivered goods promptly according to established schedules.

Order Fulfillment Associate

Amozon
Dallas, TX
01.2020 - 09.2023
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Assisted with loading and unloading trucks when necessary during peak periods of activity.
  • Placed products on conveyors for final wrapping and shipment.

Customer Service Representative

Certified Payment PROCESSING
Carrollton, TX
10.2010 - 08.2020
  • Updated system with order specifics and customer details, preferences, and billing information.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Resolved customer complaints promptly and efficiently.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.

Education

High School Diploma -

SKYLINE CENTER
Dallas, TX

Skills

  • Route navigation
  • Safety compliance
  • Vehicle maintenance
  • Load securing
  • Traffic management
  • Customer service

Timeline

Driver's Assistant

Uber
09.2023 - Current

Order Fulfillment Associate

Amozon
01.2020 - 09.2023

Customer Service Representative

Certified Payment PROCESSING
10.2010 - 08.2020

High School Diploma -

SKYLINE CENTER

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SHEILA JONES