
I have a diverse background as a professional with experience in assortment analysis, customer service, and business management. I have a proven ability to manage people effectively, collaborate with team members, and drive results. I am known for my out-of-the-box thinking and creative problem-solving skills, which have helped me successfully navigate challenging business situations and achieve positive outcomes. My strong communication and interpersonal skills have also allowed me to build strong relationships with both colleagues and clients, leading to successful collaborations and partnerships. Overall, I bring a unique blend of analytical, strategic, and people skills to any professional setting.
• Coach and train team of 39, accountable for their performance metrics and positive experience.
• Staff according to business needs.
• Maintain a key relationship with counterparts and drive a culture of collaboration with SM, ROM, SE, IM, and DMs.
• Manage to pick, fulfilling, and packing processes and ensure accuracy levels are met.
• Ensure timely movement of inbound, outbound, and BOPUS inventory.
• Ensure all KPIs are in the top 3 for the region.
• Ended holiday season # 1 for fulfillment in NW, 3.2M picked BOPUS, # 3 for reject rate.
TECHNICAL SKILLS