Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Additional Information
Timeline
Generic

Emanuela Rangelov

Castro Valley,CA

Summary

I have a diverse background as a professional with experience in assortment analysis, customer service, and business management. I have a proven ability to manage people effectively, collaborate with team members, and drive results. I am known for my out-of-the-box thinking and creative problem-solving skills, which have helped me successfully navigate challenging business situations and achieve positive outcomes. My strong communication and interpersonal skills have also allowed me to build strong relationships with both colleagues and clients, leading to successful collaborations and partnerships. Overall, I bring a unique blend of analytical, strategic, and people skills to any professional setting.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assortment Analyst

Ross Stores
05.2022 - Current
  • Merchant Vision. Understanding and driving data analysis to support the execution of buyer assortment strategies. Promoting the analysis to ensure all store volumes are appropriately inventoried each season.
  • Excel Skills. Ability to convert large amounts of raw data, consolidate it, and create allocation strategies and solutions.
  • Multitasking. Ability to move seamlessly between projects, adapting quickly to sudden changes in priorities.
  • Collaboration: Working well with cross-functional business partners and communicating the points between data and decisions.
  • Be Creative. Defining allocation approaches and assessing assortment needs across diverse store demographics, to deliver the right products to the right stores at the right time.
  • Business Acumen. Identifying issues that impact the breadth of assortment within my business area, communicating findings, and sharing my recommendations.

Merchandise and Inventory Manager

Nordstrom Rack
03.2021 - Current
  • Volume responsibility of $10 million combined floor
  • Teach, coach, and develop people to deliver outstanding customer service
  • Develop and execute a business plan to achieve department service and volume goals
  • Collaborate with business partners to ensure that customers receive the best quality, value, and selection of merchandise
  • Ensure merchandising and presentation standards are achieved and maintained
  • Drives vision and provide recommendations to optimize inventory selection through complex analytics to support business needs
  • Identify, recruit and hire the best talent
  • Develop a bench of future leaders in a fast-growing company division

Operations Manager

Nordstrom
08.2020 - 02.2021

• Coach and train team of 39, accountable for their performance metrics and positive experience.

• Staff according to business needs.

• Maintain a key relationship with counterparts and drive a culture of collaboration with SM, ROM, SE, IM, and DMs.

• Manage to pick, fulfilling, and packing processes and ensure accuracy levels are met.

• Ensure timely movement of inbound, outbound, and BOPUS inventory.

• Ensure all KPIs are in the top 3 for the region.

• Ended holiday season # 1 for fulfillment in NW, 3.2M picked BOPUS, # 3 for reject rate.

Luxury Manager

Nordstrom
04.2019 - 06.2020
  • Worked with different type of customers to understand their needs and provide exceptional customer service.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Maintained positive customer relations by communicating effectively and implementing successful actions to meet the needs and develop the client book.
  • Coached 7 sales associates in product specifications and selling techniques, increasing Individually performance up to 40%.
  • Recognized for effective skills in driving results and identify ares of improvement, evidenced by increase in market share, ranking and sales growth.
  • Developed and implemented plans to maximize sales and meet or exceed goals and objectives.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up to align with goals.
  • Experienced in planning, executing and managing Designer events.

Men’s Designer Assistant Manager

Nordstrom
08.2018 - 04.2019
  • Oversaw the operational performance of the 7 Million Dollar Department.
  • Provided direct management, coaching and mentoring to team members in areas of priorities, work direction, objective setting and performance.
  • Helped to develop sales strategies to assist Department Manager (DM) and Regional Manager (RM).
  • Experienced in resolving customer issues to their overall satisfaction.
  • Ensured a consistent standard of customer service.
  • Maintained an overall management style that follows department/company needs.
  • Maintained merchandise and a visual plan.
  • Experienced in executing operation standards (inventory,markdowns,events).

Assistant Manager TBD/Trend Accessories

Nordstrom
05.2017 - 08.2018
  • Partnered with Department Manager for overseeing 4.5 Million Dollar department.
  • Partnered with Department Manager to plan and execute events.
  • Partnered with Department Manager and Regional Manager to establish and achieve sales.
  • Developed relationships with new/existing customers while working as a team.
  • Provided consistent coaching and feedback to hold the team accountable for results and performance evaluation delivery .
  • Builded optimal schedule that meets the business needs.
  • Monitored social media and online sources for industry trends.

Sale Stylist

Nordstrom
09.2014 - 05.2017
  • Provided exceptional sales styling services through booked in-store appointments in achieving both individual and overall store goals.
  • Completed visual merchandising tasks through mannequin styling and floor displays.
  • Provided detailed brand and product knowledge such as silhouettes and garment fabrications.
  • Attended companywide training events and actively participated in trend forecasting.
  • Demonstrated ability to increase business sales and customer satisfaction level.
  • Exceeded individual sales and performance goals.

Education

Bachelor - Ecology And Environmental Protection

New Bulgarian University
Bulgaria
09.2005

Skills

  • Customer service Management
  • Brand & Retail Management
  • Business Trends Forecasting
  • Planning,Executing and Managing Events
  • Able to work under pressure and within deadlines
  • Effective Problem Solving
  • Strategic Creativity
  • Inventory Control/Shrinkage
  • Collaborate effectively
  • Time Management

Accomplishments

  • 2019 -2-nd Quarter - Value Leader of the Quarter. Awarded for exceeding goals and significant contribution to overall market sales with 33.6%, top double digits increase, 5% increase for Louis Vuitton pop-up event and 25% increase for Anniversary Event.

Certification

  • Strategic Management and Innovation
  • Inclusive Leadership
  • B2B Foundations: Social Media Marketing

Additional Information

TECHNICAL SKILLS

  • WORD
  • Excel
  • Power Point

Timeline

Assortment Analyst

Ross Stores
05.2022 - Current

Merchandise and Inventory Manager

Nordstrom Rack
03.2021 - Current

Operations Manager

Nordstrom
08.2020 - 02.2021

Luxury Manager

Nordstrom
04.2019 - 06.2020

Men’s Designer Assistant Manager

Nordstrom
08.2018 - 04.2019

Assistant Manager TBD/Trend Accessories

Nordstrom
05.2017 - 08.2018

Sale Stylist

Nordstrom
09.2014 - 05.2017

Bachelor - Ecology And Environmental Protection

New Bulgarian University
Emanuela Rangelov