EMANUEL T. RUTH
Hanover,PA
Summary
To apply my knowledge and skills from insurance production to a career in insurance underwriting, gaining a holistic and well-rounded view of the insurance industry. I also wish to be with an organization that values my continued pursuit of the Chartered Property and Casualty Underwriter designation.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Manager
Adam Fitzpatrick State Farm
Randallstown, MD
10.2020 - Current
- Utilize Property & Casualty and Life & Health licenses to prospect and sell various insurance products, tailoring to individual customer needs.
- Collaborate with Underwriting, Claims, and Billing departments to analyze risks, issue new business, and service existing accounts.
- Coach new-hires, adapting to their learning styles in order to shorten the ramp-up period.
- Perform extensive policy reviews with customers; identifying areas of insufficient coverage, ensuring accurate risk rating information, and increasing overall policy retention.
Front Office Associate
Courtyard by Marriott
Baltimore, MD
08.2019 - 10.2020
- Prepared arrivals daily, facilitated transactions, allocated funds to accounts.
- Coordinated with housekeeping, engineering, and sales departments.
- Utilized knowledge of customer relationship management to mitigate, facilitate, and resolve guest issues.
Guest Service Agent
Wyndham Gettysburg
Gettysburg, PA
09.2018 - 08.2019
- Used Opera to create new and prepare/edit existing reservations with deposits, routing instructions, traces, alerts, and comments as necessary.
- Addressed inquiries and complaints appropriately, accommodated guests without committing the hotel's resources to unreasonable obligations.
Restaurant Captain
Antrim 1844 County Inn
Taneytown, MD
06.2013 - 04.2018
- The foundation of my work ethic today; I would consistently work long days, starting early in the morning as a Restaurant Captain, transitioning to Bellman for the afternoon, and working well into the night as Event Staff.
Education
Bachelor of Science - Business Administration and Management
Towson University
Towson, MD08.2021
Associate of Science - Business Administration
Carroll Community College
Westminster, MD05.2018
Skills
- Risk Management
- Strategic Leadership
- Risk Analysis
- Critical Thinking
- Strategic Decision Making
- Collaboration
- Customer Relationship Management
- High conscientiousness
- Data Evaluation
- Cross-functional Collaboration
- High task competency
- Calm and poised demeanor
- Conflict mitigation
- Motivation management
- Team Leadership
Certification
- CPCU 500 Designation
- Property & Casualty Producer License
- Life & Health Producer License
- Excel 2016 Certification
Timeline
Office Manager
Adam Fitzpatrick State Farm
10.2020 - Current
Front Office Associate
Courtyard by Marriott
08.2019 - 10.2020
Guest Service Agent
Wyndham Gettysburg
09.2018 - 08.2019
Restaurant Captain
Antrim 1844 County Inn
06.2013 - 04.2018
Bachelor of Science - Business Administration and Management
Towson University
Associate of Science - Business Administration
Carroll Community College
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