Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Analyst
Compass Group
05.2023 - 07.2024
Maintained accurate records of all data collected during analysis processes.
Analyzed large datasets with statistical methods and software programs.
Created plans to propose solutions to problems related to efficiency, costs or profits.
Payroll Specialist
Compass Group
02.2022 - 05.2023
Maintain a strong company product and service knowledge to better assist customers with concerns, questions, and general education.
Acted as a liaison between customers with their concerns.
Prepared quarterly reports for government agencies such as 941s, W-2s, 1099s.
Claims Specialist
Wells Fargo
11.2015 - 01.2022
Responsibilities included, but were not limited to, the following:
Reviews, verifies, and/or identifies customers transactions to detect/prevent financial crimes/ activities policy violations, and suspicious situations to mitigate and/or recover losses.
Place outbound calls to customers to verify transactions and servicing activities.
Performed general account handling, card replacement determination, account maintenance and in office branch referral.
Education
Bachelor's Degree - Family and Consumer Sciences
North Carolina Agricultural and Technical State University
05.2019
High School Diploma - General Education
Olympic High school
Charlotte, NC
06.2015
Skills
Attentive listening
Dedication and patience
Analytical/Problem solving
Data entry
Microsoft Excel/Word documents
References
Available upon request
Timeline
Analyst
Compass Group
05.2023 - 07.2024
Payroll Specialist
Compass Group
02.2022 - 05.2023
Claims Specialist
Wells Fargo
11.2015 - 01.2022
Bachelor's Degree - Family and Consumer Sciences
North Carolina Agricultural and Technical State University