Ember Eastman
Middleburg,Florida
Summary
Dynamic professional excelling in event coordination and customer relationship management. Detail-oriented and adaptable, able to effectively manage high-pressure situations while ensuring exceptional service. Skilled in financial transaction oversight and fostering collaborative team environments.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Event Bartender/Coordinator
Youngberg Hill Vineyards
06.2020 - 09.2023
- Skillfully managed payment transactions throughout each shift.
- Adapted quickly when faced with unexpected challenges, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Effectively handled high-pressure situations without compromising the quality of customer service.
- Collaborated with cross-functional teams to ensure seamless event execution.
- Established positive relationships with clients.
- Handled crisis management situations promptly, minimizing negative impact on event outcome.
- Maintained cleanliness and organization, adhering to health and safety regulations.
- Adapted quickly to changing event dynamics, maintaining high service standards under pressure.
- Fostered a positive work environment among team members through effective communication.
- Brainstormed and implemented creative event concepts and themes.
- Proactively monitored inventory levels of supplies, minimizing downtime during events.
Server
Community Plate
06.2015 - 01.2021
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Special Projects Assistant
The Oak
01.2017 - 12.2020
- Handled confidential information with discretion.
- Assisted in the creation of detailed project plans.
- Assisted in planning and logistics of special projects assigned by CEO.
- Developed comprehensive reports detailing project progress, findings, and recommendations for executive review.
- Monitored social media and online content.
- Coordinated multiple special projects simultaneously.
- Collaborating with marketing team to develop promotional materials for special projects.
- Maintained accurate records of all aspects related to assigned projects.
Office Manager
Wright Choice Homes
02.2011 - 09.2013
- Handled sensitive information, maintaining confidentiality of company documents.
- Provided exceptional customer service when addressing client inquiries or concerns.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly.
- Oversaw office inventory activities.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Streamlined document handling and processing.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Provided comprehensive administrative support to senior management.
Teller
Wells Fargo
02.2009 - 09.2010
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Managed high-volume transactions efficiently while maintaining attention to detail.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
Commercial Loan Underwriter
Bank of the West
01.2001 - 02.2007
- Participated in ongoing professional development opportunities to stay current on best practices within the industry.
- Improved loan approval rates by conducting thorough risk assessments and evaluating borrowers financial capabilities.
- Negotiated favorable terms for clients within established guidelines while adhering to sound risk management principles.
- Maintained regulatory compliance in all lending practices.
- Enhanced customer satisfaction by providing timely and accurate loan decisions based on comprehensive analyses.
- Assisted in the implementation of new technology solutions designed to streamline workflow processes for faster decision-making capabilities across the organization''s underwriting department.
- Safeguarded company assets by verifying applicant income sources, employment history, credit reports, and collateral valuation documentation.
Education
Certified Professional Coder (CPC) - Medical Coding
Coding Clarified
Online05-2025
BBA - Business Administration And Management
Portland State University
Portland, OR06-2019
Skills
- Detail-oriented data management
- Effective verbal communication
- Document preparation
- Scheduling and calendar management
- Inventory management
- Systematic file handling
- Customer relationship management
- Healthcare coding proficiency
- Collaborative team support
- Financial transaction oversight
Certification
Certified Professional Coder (CPC) - Medical Coding
Timeline
Event Bartender/Coordinator
Youngberg Hill Vineyards
06.2020 - 09.2023
Special Projects Assistant
The Oak
01.2017 - 12.2020
Server
Community Plate
06.2015 - 01.2021
Office Manager
Wright Choice Homes
02.2011 - 09.2013
Teller
Wells Fargo
02.2009 - 09.2010
Commercial Loan Underwriter
Bank of the West
01.2001 - 02.2007
Certified Professional Coder (CPC) - Medical Coding
Coding Clarified
BBA - Business Administration And Management
Portland State University
Similar Profiles
Jill LeeJill Lee
Server at Pippin Hill Farm & VineyardsServer at Pippin Hill Farm & Vineyards
Jason SparksJason Sparks
Executive Chef at Chandler Hill VineyardsExecutive Chef at Chandler Hill Vineyards
Timothy GrayTimothy Gray
Cook at Bully Hill VineyardsCook at Bully Hill Vineyards
Kathleen WhitlockKathleen Whitlock
Service Specialist at Florida Blue Agency Engagement TeamService Specialist at Florida Blue Agency Engagement Team
Lindsay TorresLindsay Torres
Dental Assistant at Greenberg Dental and OrthodonticsDental Assistant at Greenberg Dental and Orthodontics