Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ember Smith

Harrisonville,MO

Summary

Encouraging leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent communication and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience

Work History

Fulfillment Center Lead

Chewy
04.2022 - Current
  • Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
  • Maintained open communication channels between departments, facilitating smooth information flow.
  • Demonstrated excellent leadership qualities by effectively delegating tasks and empowering team members to take ownership of their responsibilities.
  • Collaborated in a Kaizen to better improve the process of replenishing containers to Autostore pickers.
  • Handled production picking, packing and shipping orders.
  • Responded quickly to changing priorities in order to meet business needs while still maintaining high levels of productivity.
  • Collaborated with other department leads to address cross-functional challenges and develop integrated solutions.
  • Assessed team member performance for compliance with company standards.
  • Enhanced customer satisfaction with timely order processing and shipping, ensuring accurate product delivery.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Solved problems and created positive customer experience to reduce escalations.

Kitchen Supervisor

Crown Care Center
07.2018 - 04.2022
  • Trained new team members on kitchen procedures, safety protocols, and company standards.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.
  • Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Enhanced kitchen efficiency by streamlining processes and implementing time-saving techniques.
  • Tracked kitchen performance metrics to monitor progress and identify areas for improvement.

Education

High School Diploma -

Harrisonville High School
Harrisonville, MO
05.2020

Skills

  • Warehouse Operations
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Dependable and reliable
  • Attention to Detail
  • Multitasking Abilities
  • Excellent Communication
  • Critical Thinking
  • Adaptability and Flexibility
  • Self Motivation

Accomplishments

Received Employee of the Year in 2021 - as well as Employee of the Month for July 2019, April 2020, and January 2021 as a Kitchen Supervisor.

Received Employee of the Month in June 2023 as a Fulfillment Center Lead.

Timeline

Fulfillment Center Lead

Chewy
04.2022 - Current

Kitchen Supervisor

Crown Care Center
07.2018 - 04.2022

High School Diploma -

Harrisonville High School

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Ember Smith