Embra Fitzpatrick
Well-rounded worker with a multi-faceted work ethic.
Columbus,GA
Summary
Hardworking job seeker with elevated customer service and communication skills. I am highly motivated, eager to learn, and give each guest a curated, unforgettable experience. I excel at following directions and while having a sense of urgency. I bring a professional attitude and a 110% work ethic. I am reliable, trustworthy punctual, responsible, and committed to provide your patrons and staff with the quality service and the utmost respect.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Bartender
Hotel Indigo
01.2022 - 10.2025
- Crafted and served a diverse menu of cocktails and beverages, ensuring high-quality standards.
- Provided exceptional customer service, fostering repeat business and positive guest experiences.
- Managed inventory levels, ensuring timely restocking of supplies to minimize downtime.
- Trained new staff on cocktail preparation techniques and customer service best practices.
- Developed seasonal drink specials, enhancing menu offerings and attracting customer interest.
- Streamlined bar operations by implementing efficient workflows and optimizing service speed.
- Maintained cleanliness and organization of bar area to comply with health and safety regulations.
- Collaborated with kitchen staff to coordinate food pairings with beverage selections for enhanced dining experience.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Line Cook/Prep Cook
SMOKE BBQ
05.2023 - 06.2023
Material Handler
BWA - Hyundai Transys Powertrain
02.2023 - 05.2023
- I added transmission parts to a cart to keep the production line constantly moving.
General Assembly
Kia Motors Manufacturing Georgia
11.2022 - 03.2023
- I worked on an assembly production line where I assembled parts on a Kia car.
Production Worker
NAOS On-Site Staffing
07.2022 - 11.2022
- I was a production assembly team member writhing block 2 & 3 in the “cleaning room”. Before my departure, I had accomplished being able to run each station accurately and efficiently.
Weaver
Milliken & Company
04.2022 - 06.2022
- Operating and handling of machining that weaves material.
Cook/Prep
S & E Scratch Cafe
01.2021 - 01.2022
- Prepped/cooked all food.
Eyelash Technician
Mink Luv Lash & Beauty Bar
01.2019 - 01.2021
- I greeted clients and also took appointments over the phone and through our website/app. I put individual eyelash extensions on eyelashes to create looks depending on what the client was interested in.
Server/Bartender
Blue Water Grill
01.2020 - 07.2020
Server/Bartender
11th and Bay
02.2016 - 05.2020
- Served tables. Created and executed craft cocktails.
Eyelash Extension Technician
Mink Luv Lash & Beauty Bar
01.2019 - 01.2020
Front Desk Receptionist
KUR European Spa
09.2018 - 01.2019
- I greeted clients and booked appointments on a booking software.
Bartender
Outback Steakhouse
01.2009 - 01.2016
- I was began as a hostess. I later became a server and bartender. During that period, I greeted guests, served them, created cocktails as well as serving as their cashier.
Education
Bachelor of Science - Psychology
Columbus Technical College
Columbus, GA05.2017
Some college - Early Childhood Education
Columbus State University
Columbus, GA01.2015
High school diploma - undefined
Harris County High School
Hamilton, GA01.2011
Skills
- Customer service
- Front desk
- Guest services
- Appointment scheduling
- Point of sale systems
- Craft bartender/server
- Microsoft Excel
- Time Management
- Booking software
- Calendar coordination
- Phone etiquette
- Retail product knowledge
- Product demonstration
- Upselling techniques
- Conflict de-escalation
- Phone scheduling systems
Certification
Licensed Esthetician, Present
Assessments
- Customer service — Proficient
- December 2021
- Identifying and resolving common customer issues
- Full results: Proficient
- Work style: Professionalism — Proficient
- Tendency to be accountable, professional, open to feedback, and act with integrity at work
- Early childhood development — Proficient
- Knowledge of the development of children ages 0-3 and of ways to foster that development
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Line Cook/Prep Cook
SMOKE BBQ
05.2023 - 06.2023
Material Handler
BWA - Hyundai Transys Powertrain
02.2023 - 05.2023
General Assembly
Kia Motors Manufacturing Georgia
11.2022 - 03.2023
Production Worker
NAOS On-Site Staffing
07.2022 - 11.2022
Weaver
Milliken & Company
04.2022 - 06.2022
Bartender
Hotel Indigo
01.2022 - 10.2025
Cook/Prep
S & E Scratch Cafe
01.2021 - 01.2022
Server/Bartender
Blue Water Grill
01.2020 - 07.2020
Eyelash Technician
Mink Luv Lash & Beauty Bar
01.2019 - 01.2021
Eyelash Extension Technician
Mink Luv Lash & Beauty Bar
01.2019 - 01.2020
Front Desk Receptionist
KUR European Spa
09.2018 - 01.2019
Server/Bartender
11th and Bay
02.2016 - 05.2020
Bartender
Outback Steakhouse
01.2009 - 01.2016
High school diploma - undefined
Harris County High School
Some college - Early Childhood Education
Columbus State University
Bachelor of Science - Psychology
Columbus Technical College