Embry Rucker

• Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
• Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
• Provided excellent customer service when interacting with clients, fostering positive relationships.
• Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
• Monitored supplies of key inventory items.
• Answered customer questions about food and beverage items and assisted with menu selections.
• Assisted with bussing tables and cleaning up spills.
• Assisted customers with carry-out service.
• Processed payments for orders and provided customers with change.

• Demonstrated adaptability while working across diverse roles, including propagation, maintenance, retail support, and customer service functions as needed within the nursery setting.
• Maximized plant growth and vitality by carefully pruning, trimming, and shaping various species as needed.
• Facilitated efficient restocking processes by diligently unloading deliveries of new plants and supplies upon arrival.
• Reduced plant loss by promptly identifying pests or diseases and applying appropriate treatments.
• Educated customers on proper plant care techniques, increasing their chances of success with purchased items at home.
• Unloaded plants and nursery items from delivery trucks.
• Assisted customers with finding requested plants and flowers.

I started Gopher Guts as a school project and it blossomed into a business that I kept running for years on. It was a gopher extermination company that did not use any chemicals and did not destroy your yard.

• Improved customer satisfaction with exceptional project management skills and timely services.
• Determined business plan, mission statement, and vision.
• Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
• Created business cards and invoices for a more professional setting and image.
• Had loyal customers that returned with more business.