Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic
Emeka Ogbonna

Emeka Ogbonna

Riverton

Summary

Driven mechanical professional with a strong focus on enhancing equipment reliability and customer satisfaction through effective root cause analysis and training. Skilled in investigating product quality issues and leveraging data trends to inform engineering decisions.

Overview

9
9
years of professional experience

Work History

Customer Reliability Engineer

John Crane Inc
Salt Lake City
05.2024 - Current
  • Conducted root cause analysis on equipment failures and issues.
  • Trained customer mechanics on pump reliability practices and field troubleshooting.
  • Reviewed data trends to inform reliability engineering decisions.
  • Investigated customer complaints related to product quality or reliability issues.

On-site Applications Engineer

Flowserve Corporation
Ferndale
09.2022 - 04.2024
  • Conducted on-site investigations to gather crucial evidence for pump and mechanical seal issues.
  • Recommended strategies to enhance reliability of pumps and mechanical seals.
  • Communicated refinery requirements to flowserve's internal engineering team regarding mechanical seals and pumps.

Customer Service & Reliability Technician

John Crane Incorporated
Salt Lake City
07.2021 - 09.2022
  • Resolved product issues for customers via email and phone, enhancing customer satisfaction.
  • Executed DCI on customer mechanical seals, ensuring compliance standards were met.
  • Supported inside sales teams by facilitating customer requests, improving response efficiency.

Engineering/Quality Technician

Sterling ATM Inc.
Salt Lake City
07.2020 - 09.2021
  • Verified manufacturing processes aligned with engineering designs and quality standards to maintain product integrity.
  • Constructed ATM surrounds/enclosures from blueprints using Solidworks for precise execution.

Mechanical Technician Lead

Pivot GIS Limited (At Nigeria LNG Plant)
Bonny Island
08.2017 - 07.2019
  • Executed pressure testing on John Crane cartridge mechanical seals for centrifugal pump assembly.
  • Coordinated a team of 3-5 to complete turnaround maintenance tasks efficiently.

Education

Cybersecurity Boot Camp -

Salt Lake Community College
Salt Lake City, UT
12-2021

Bachelor of Science - Mechanical Engineering

University of Port Harcourt
Port Harcourt, Nigeria
05-2015

Skills

  • Root cause analysis
  • Data analysis
  • Solidworks
  • SAP
  • Equipment maintenance
  • Microsoft Office
  • Problem Solving
  • Client relationship management
  • Attention to detail

Hobbies

Tennis, and Hiking

Timeline

Customer Reliability Engineer

John Crane Inc
05.2024 - Current

On-site Applications Engineer

Flowserve Corporation
09.2022 - 04.2024

Customer Service & Reliability Technician

John Crane Incorporated
07.2021 - 09.2022

Engineering/Quality Technician

Sterling ATM Inc.
07.2020 - 09.2021

Mechanical Technician Lead

Pivot GIS Limited (At Nigeria LNG Plant)
08.2017 - 07.2019

Cybersecurity Boot Camp -

Salt Lake Community College

Bachelor of Science - Mechanical Engineering

University of Port Harcourt
Emeka Ogbonna