Emeka Ogueri
Dallas,TX
Overview
22
22
years of professional experience
Work History
Chef
Presbyterian Village North
Dallas, TX
06.2021 - Current
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
Training Manager
On The Border
Dallas, TX
09.2017 - 06.2021
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Trained new hires to perform cross-training exercises with experienced workers.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Established a culture of continuous learning, promoting professional development opportunities for all employees across the organization.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
Restaurant Manager
Chili's Bar And Grill
Dallas, TX
10.2014 - 08.2017
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Sales Manager
Verizon Wireless
Mineola, TX
06.2010 - 08.2014
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Assistant Manager
Pizza Hut
Mineola, TX
09.2002 - 06.2010
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Mineola High School
Mineola, TX2005
Skills
- Food safety and sanitation
- Knife Skills
- Cooking techniques
- Food quality
Timeline
Chef
Presbyterian Village North
06.2021 - Current
Training Manager
On The Border
09.2017 - 06.2021
Restaurant Manager
Chili's Bar And Grill
10.2014 - 08.2017
Sales Manager
Verizon Wireless
06.2010 - 08.2014
Assistant Manager
Pizza Hut
09.2002 - 06.2010
Mineola High School