Summary
Work History
Education
Skills
Websites
Languages
Timeline
Generic
Emel Cetin

Emel Cetin

Charlotte,NC

Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 6 years of experience.

Highly effective and comfortable working with people at all levels in organization.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Accounting position. Ready to help team achieve company goals. High-performing Cashier Supervisor focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated good money handling and recordkeeping abilities.

Proactive Tutor with proven experience in personalized curriculum assistance and event organization. Skilled in problem-solving, creative thinking, and fostering growth mindsets in students.

Work History

Etsy Shop Owner

Own Business
04.2017 - Current
  • Managed inventory for a streamlined shopping experience, ensuring stock levels were consistently maintained.
  • Implemented a customer feedback system to gather valuable insights for improving product offerings and overall shopping experiences.
  • Streamlined order processing procedures, resulting in faster shipping times and improved customer satisfaction ratings.
  • Established a loyal customer base through consistent high-quality products and exceptional customer service experiences.
  • Utilized social media platforms to promote the shop and engage with potential customers, driving traffic back to the store.
  • Organized seasonal promotions that generated excitement among shoppers, boosting sales during peak periods.
  • Managed day-to-day business operations.
  • Managed customer service inquiries and complaints for customer satisfaction.
  • Researched and developed new products to meet customer demands.
  • Analyzed customer feedback to identify areas of improvement in online shopping experience.
  • Created promotional campaigns to boost sales and drive customer loyalty.

Tutor

Person
01.2022 - 05.2022
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
  • Supported students with helpful study habits and exam strategies.

Cashier Supervisor

Migros Supermarket
03.2002 - 06.2007


  • Built positive relationships with customers to increase repeat business.
  • Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
  • Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Educated staff on strategies for handling difficult customers and challenging situations.

Education

Associate of Science - Accounting And Finance

Central Piedmont Community College
Charlotte, NC
06.2026

Bachelor of Science - Business Administration

Anadolu University
Izmir, TURKIYE
06.2007

Associate of Science - Marketing Management

Suleyman Demirel Universitesi
Isparta, TURKIYE
09.2000 - 06.2002

Skills

  • Patience and Empathy
  • Problem-solving skills
  • Creative Thinking
  • Collaboration and Teamwork
  • Growth Mindset
  • Cashier training
  • Cash handling expertise
  • Complaint resolution
  • Employee Scheduling
  • Bank Deposit Preparation
  • Customer Service
  • Team Leadership
  • Employee Management
  • Team training and development
  • Small business operations
  • Marketing
  • Business Development
  • Problem-solving abilities
  • Attention to Detail
  • Time Management
  • Reliability
  • Online Marketing
  • Package tracking
  • Inventory Management
  • Cost-benefit analysis

Languages

Turkish
Native or Bilingual

Timeline

Tutor

Person
01.2022 - 05.2022

Etsy Shop Owner

Own Business
04.2017 - Current

Cashier Supervisor

Migros Supermarket
03.2002 - 06.2007

Associate of Science - Marketing Management

Suleyman Demirel Universitesi
09.2000 - 06.2002

Associate of Science - Accounting And Finance

Central Piedmont Community College

Bachelor of Science - Business Administration

Anadolu University
Emel Cetin