Sandra Manhart
Mckinleyville
Summary
Detail-oriented professional with skills in customer relationship management, and effective communication.
Experienced in resolving issues and managing customer satisfaction.
Committed to delivering exceptional service and enhancing workflow efficiency.
Overview
17
17
years of professional experience
Work History
Etsy Shop Owner
Self
01.2019 - Current
- Handled customer inquiries and resolved issues through effective communication.
- Utilized social media platforms to promote products and increase visibility.
- Created Etsy shop page, uploaded images and descriptions of products, managed inventory levels, and monitored traffic to the site.
- Organized events at local craft fairs in order to promote the shop's items directly to consumers.
Cashier
Ukiah Natural Foods Co-op
Ukiah
06.2021 - 10.2022
- Processed customer transactions efficiently at a community-focused natural foods store.
- Assisted customers with product inquiries and provided recommendations.
- Handled cash, credit, and debit transactions accurately.
- Collaborated with team members to ensure smooth store operations and customer service.
Operations Supervisor
IDF
Haifa
08.2008 - 08.2020
- Supervised daily operations to ensure efficient workflow and productivity.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Collaborated with cross-functional teams to streamline communication and processes.
- Conducted regular inspections to ensure equipment functionality and workplace safety.
- Ensured compliance with all safety regulations in the workplace.
Private Nanny
Private Client
Nashville
01.2017 - 11.2017
- Provided attentive childcare in a safe and nurturing environment.
- Coordinated daily schedules and routines for optimal time management.
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
Sales Representative
Private Client
Munich
11.2013 - 02.2015
- Presented product features and benefits to diverse customer segments effectively.
- Managed customer inquiries and resolved issues promptly to ensure satisfaction.
- Participated in training sessions to improve product knowledge and sales techniques.
- Developed key customer relationships to increase sales.
Education
Geography
Ramot Hefer
Ma'abarot, Israel07-2008
Skills
- Customer relationship management
- Problem solving
- Effective and clear communication
- Time management
- Project management
- Inventory management
- Transaction handling
- Empathy and patience
- Complaint resolution
- Attention to detail
- Reliability and punctuality
Languages
English
Native/ Bilingual
Hebrew
Native/ Bilingual
German
Limited
Timeline
Cashier
Ukiah Natural Foods Co-op
06.2021 - 10.2022
Etsy Shop Owner
Self
01.2019 - Current
Private Nanny
Private Client
01.2017 - 11.2017
Sales Representative
Private Client
11.2013 - 02.2015
Operations Supervisor
IDF
08.2008 - 08.2020
Geography
Ramot Hefer