Emelee Abbott
Kenton,OH
Summary
Confident and experienced professional with a background in case management. Exceeding in attention to detail, multitasking within a busy setting, and time management.
Overview
7
7
years of professional experience
Work History
Eligibility Specialist
Allen County Job and Family Services
Lima, OH
04.2021 - Current
- Reviewed client records and entered detailed case notes into eligibility systems to support accurate eligibility determinations.
- Resolved customer concerns promptly while fostering a professional, respectful rapport.
- Handled multiple priorities and unexpected issues while remaining organized.
- Contributed to the development of agency processes that improved operational efficiency.
Case Manager
Maryhaven
Marysville, Ohio
07.2019 - 03.2021
- Coordinated communication among clients, families, caregivers, social services, and other agencies to align support with client needs.
- Managed multiple client cases to address individual needs while ensuring accurate documentation.
- Prioritized tasks in a busy environment to enhance service delivery.
Education
Bachelor of Social Work -
The Ohio State University
05-2019
Skills
- Case documentation
- Confidentiality
- Time and priority management
- Task prioritization
- Multitasking Abilities
- Detail-oriented
- Effective communication skills
Timeline
Eligibility Specialist
Allen County Job and Family Services
04.2021 - Current
Case Manager
Maryhaven
07.2019 - 03.2021
Bachelor of Social Work -
The Ohio State University