Emeli Niyogushima
Des Moines,IA
Summary
Hardworking individual, committed to driving high sales in slow and busy work flow interments. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members, and supervisors.
Overview
5
5
years of professional experience
Work History
Amazon Associate
Amazon
Bondurant, IA
11.2023 - Current
- Ensured proper handling and organization of incoming shipments following set guidelines.
- Demonstrated proficiency in using scanners and scales for accurate checkout.
- Implemented streamlined systems for organizing and tidying backroom areas, enhancing overall workplace productivity.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
Hy-Vee Online Grocery Shopper
Hy- Online Grocery Store
Ankeny, IA
08.2023 - 11.2024
- Checked expiration dates on products and removed items that were no longer fresh.
- Stocked shelves with new merchandise in an organized manner.
- Provided customer service to shoppers by answering questions about product locations, prices, and availability.
- Verified store orders from suppliers against invoices for accuracy.
Walmart Front End Worker
Walmart
Ankeny, IA
09.2022 - 05.2023
- Processed customer transactions and provided excellent customer service.
- Assisted in organizing merchandise displays on the sales floor.
- Maintained a clean, organized and inviting store environment.
- Greeted customers warmly upon arrival and identified their needs.
Front Desk Sales Associate
Hope International Market
DesMoines, IA
05.2020 - 10.2022
- Greeted customers and provided excellent customer service.
- Assisted customers with product selection, payment processing, and answered questions about products or services.
- Operated the cash register system to process payments from customers.
- Maintained accurate records of daily sales transactions.
Education
High School Diploma -
North High School
Des Moines, IA05-2024
Some College (No Degree) -
Iowa State University
Ames, IASkills
- Cash Handling
- Management Support
- Data Entry
- Program Support
- Issue Resolution
- Customer Engagement
- Process Improvement
- Oral communication
- Customer interaction
- Product Inspection
Accomplishments
- Exception letter to Science Bound. a program that gives full tuition scholarships to Iowa State
- 8 academic letters from high school football, wrestling, and track
- GPA recognition letters from North high school
Languages
English
Professional
Krundi
Professional
Swahili
Professional
Timeline
Amazon Associate
Amazon
11.2023 - Current
Hy-Vee Online Grocery Shopper
Hy- Online Grocery Store
08.2023 - 11.2024
Walmart Front End Worker
Walmart
09.2022 - 05.2023
Front Desk Sales Associate
Hope International Market
05.2020 - 10.2022
High School Diploma -
North High School
Some College (No Degree) -
Iowa State University
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