Emeli Vasquez
Newark,NJ
Summary
Results-driven Floor Lead known for high productivity and efficient task completion. Possess specialized skills in inventory management, team leadership, and customer service excellence. Excel in communication, problem-solving, and adaptability, ensuring smooth operation on the sales floor and positive customer experiences.
Overview
8
8
years of professional experience
Work History
Floor Lead
The Metropolitan Museum
New York, New York
06.2022 - 12.2024
- Communicated effectively with other departments to coordinate activities, resolve issues, and ensure smooth workflow.
- Trained and coached new employees according to new hire procedures and proven sales strategies.
- Answered store and merchandise questions and led customers to wanted items.
- Investigated customer complaints promptly and resolved them in a timely manner.
- Conducted regular meetings with team members to discuss progress towards goals.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Monitored employee performance and provided feedback to ensure productivity standards were met.
- Opened and closed store by counting cash, opening and closing cash registers and creating staff assignments.
- Responsible for training and supervising staff on the floor.
- Maintained accurate records of inventory transactions, sales figures, and customer data.
Bread and Salad
Olive Garden Restaurant
Independence, Missouri
05.2017 - 09.2019
- Used to make the bread and salad for the restaurant
- Used to work in other units like prepping in yhe back.
- Maintained ongoing communications with operations center personnel to keep teammates informed.
Skills
- Employee training
- Promotions planning
- Store operations
- Workplace safety
- Creative thinking
- Register opening and closing
- Customer service
- Teamwork and collaboration
- Sales and promotions
- Self motivation
- Flexible hours
- Team leadership
Languages
English
Professional
Spanish
Professional
Timeline
Floor Lead
The Metropolitan Museum
06.2022 - 12.2024
Bread and Salad
Olive Garden Restaurant
05.2017 - 09.2019