Chua Vang
T.M. Cobb
Sacramento
5
years of professional experience
Dependable and proactive Floor Lead with over five years of experience in supervising operations and enforcing safety protocols. Proven ability to train and mentor teams, resolve conflicts, and implement process improvements for enhanced efficiency. Have also Served as Service tech with in the time frame as Floor lead of 5 years.
Work History
Floor Lead
5 Years 2 Months- Trained and mentored team members on workflow processes and operational efficiencies.
- Implemented process improvements, enhancing productivity and streamlining workflows.
- Coordinated inventory management, optimizing stock levels and reducing waste.
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Conducted regular performance evaluations, providing constructive feedback to improve team efficiency.
- Resolved operational challenges promptly, maintaining a smooth workflow across shifts.
- Ensured compliance with safety regulations, maintaining a clean and hazard-free work environment for all employees.
- Resolved conflicts between employees professionally, fostering a positive working environment that encouraged collaboration rather than competition.
- Monitored employee performance regularly, identifying areas for improvement and offering constructive feedback accordingly.
- Enhanced team morale and productivity through regular feedback, recognition, and team-building activities.
- Assisted in hiring new staff members, participating in interviews and providing input on candidate selection decisions.
- Managed inventory levels, ensuring optimal stock availability and minimizing wastage due to spoilage or obsolescence.
- Streamlined communication among staff members by developing a clear chain of command system.
- Improved team efficiency by implementing new floor layout and organization strategies.
Education
High School Diploma
Skills
Store operations
Employee training
Employee development
Problem-solving
Inventory management
Customer engagement
Honest and dependable
Friendly and helpful
Accomplishments
- Supervised team of 20 staff members.
- Collaborated with team of 6 in the development of Hilton Hotels.
- Documented and resolved Customer Complaint which led to them buying another door for a new side of their house.
Languages
English
Native or Bilingual
Timeline
Floor Lead
T.M. Cobb
06.2021 - CurrentRead More
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High School Diploma
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