Emelia Brooks
Evergreen,CO
Summary
- Enthusiastic and detail-oriented individual with a solid foundation in customer service and organizational skills. Proven ability to assist in high-paced environments, delivering exceptional service while maintaining a clean and welcoming atmosphere. Strong communication and problem-solving skills, complemented by a robust work ethic and adaptability. Committed to fostering positive customer experiences that drive loyalty and satisfaction.
Overview
5
5
years of professional experience
Work History
Hostess/Busser
Brooks Place Tavern
Conifer, CO
07.2025 - 02.2026
- Welcomed and seated guests promptly, enhancing overall dining experience.
- Managed reservation system to optimize table turnover and guest satisfaction.
- Assisted in training new staff on customer service standards and operational procedures.
- Coordinated with kitchen and waitstaff to ensure timely service of meals.
- Handled guest inquiries and complaints effectively, maintaining positive relationships.
- Developed strong knowledge of menu items to assist guests with selections confidently.
- Demonstrated strong multitasking skills.
Vacation Rental Staff
The Green House and Cottage in Santa Cruz
Santa Cruz, CA
06.2024 - Current
- Assisted the manager preparing the rentals for clients which included landscape maintenance, house cleaning, shopping for supplies, laundry, and welcoming guests.
- Office assistant organizing receipts and filing paperwork.
Ranch Hand
Integrity Training and Coaching
Evergreen, CO
04.2024 - 08.2025
- Assisted in the care and management of horses, including feeding, grooming, and health monitoring.
- Maintained cleanliness and organization of animal housing areas to promote hygiene and health.
- Operated and maintained farm equipment to ensure optimal performance and safety standards.
Etsy Shop Owner
Self Employed Web
Evergreen, CO
11.2020 - Current
- Created handmade christmas decorations and sold on Etsy.
- Source supplies to create a well-made product.
- Handle client invoicing and payments.
- Ship products in a timely manner.
Education
No Degree -
Conifer High School
Conifer, CO05.2027
Skills
- Strong teamwork
- Cleaning and organization
- Customer relations skills
- Materials restocking
- File management
- Flexible and adaptable
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Customer service
- Effective multitasking
- Phone etiquette
- Greeting guests
- Complaint handling
- Table bussing
- Food running
- Menu memorization
- Beverage preparation
- Front-of-house display creation
Accomplishments
- Highest Honors Student at Conifer High School
- First female on the Conifer Lobos Baseball Team
- Competitive Equestrian
Languages
English
Native or Bilingual
French
Limited Working
Interests
- Anything equine related
- Track Team
- Avid reader
- Baseball
- Snowboarding
- Dirt Biking
Timeline
Hostess/Busser
Brooks Place Tavern
07.2025 - 02.2026
Vacation Rental Staff
The Green House and Cottage in Santa Cruz
06.2024 - Current
Ranch Hand
Integrity Training and Coaching
04.2024 - 08.2025
Etsy Shop Owner
Self Employed Web
11.2020 - Current
No Degree -
Conifer High School