Emelia Gregg
Asheville
Summary
Dedicated professional with expertise in customer service, adept at multitasking and effective time management. Committed to delivering exceptional customer experiences that foster loyalty and satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Nanny/Babysitter
Self employed
Asheville
06.2019 - Current
- Facilitated outings for children to promote social development.
- Organized date nights to strengthen personal relationships.
- Managed laundry tasks to maintain household organization.
In Home Health
Maxium Healthcare
Asheville
11.2024 - 07.2025
- Facilitated individual resident visits to perform tasks including laundry, wound care, and catheter management.
- Pursued continuing education and advanced training to enhance knowledge base.
- Engaged customers through effective interpersonal skills and meaningful conversations.
- Created nutritious food options for residents
Caregiver for Elderly
Brookdale Senior Living
Asheville
05.2022 - 06.2023
- Assisted residents with daily living activities and personal care requirements.
- Supported bathing, dressing and personal care needs.
- Tracked resident health, notifying healthcare staff of significant changes
Host/Food Runner
Pinchers Crab Shack
11.2019 - 03.2020
- Managed seating for large parties, optimizing flow and customer satisfaction.
Utilized tablets for order entry, improving accuracy and speed of service.
Retail Sales Associate
DSW-Designer Shoe Warehouse
Asheville
10.2018 - 10.2019
- Handled customer interactions to provide assistance and resolve issues.
Executed financial transactions, maintaining precision in cash handling.
Oversaw daily store operations, including opening and closing procedures.
Concession and Energy team
Asheville Tourists Baseball Club
Asheville
03.2017 - 03.2018
- Engaged audiences through interactive on-field games with children.
- Contributed innovative solutions to improve team performance and outcomes.
- Delivered exceptional customer service during face-to-face and phone interactions.
- Managed food preparation and financial transactions for concessions.
Education
Associate's degree - Arts
A-B Tech
Asheville, NC03-2019
Skills
- Nannying and childcare services
- Meal planning and preparation
- Effective communication
- Leadership in team settings
- Customer service excellence in hospitality
- Cash management in retail environments
- Healthcare nursing assistance
- Driving proficiency for transportation needs
- Experience in classroom settings
Certification
- CPR Certification March 2023 to March 2025
- First Aid Certification
Timeline
In Home Health
Maxium Healthcare
11.2024 - 07.2025
Caregiver for Elderly
Brookdale Senior Living
05.2022 - 06.2023
Host/Food Runner
Pinchers Crab Shack
11.2019 - 03.2020
Nanny/Babysitter
Self employed
06.2019 - Current
Retail Sales Associate
DSW-Designer Shoe Warehouse
10.2018 - 10.2019
Concession and Energy team
Asheville Tourists Baseball Club
03.2017 - 03.2018
Associate's degree - Arts
A-B Tech