Emelia McNulty
Summary
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively. With knowledge in the criminal justice field and multiple industree certifications.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cook & Cashier
Fox's Pizza Den
08.2023 - 01.2024
Member Service Representative
YMCA
05.2022 - 12.2023
Work-Based Learning Intern
Albany Family Court
05.2023 - 05.2023
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Observed courtroom procedings.
Retail Sales Associate & Hostess
Cracker Barrel Country Store
08.2021 - 11.2022
Education
High School Diploma -
Tamarac Highschool
Troy, NY06.2023
Robert H. Gibson Career & Technical School
Troy, NY06.2023
Skills
- Supply Restocking
- Customer Service
- Money Handling
- Truck Unloading
- Display Setup
- Stocking and Receiving
- Loss Prevention
Accomplishments
Completed NOCTI Written-Cognitive and Performance-Psychomotor tests with 80% overall average for Written and 100% for Performance.
Certification
- Sexual Harassment Training - May 2022
- Bloodborne Pathogens Training, Questar III - June 2022
- Incident Command System ICS-100, FEMA - June 2022
- Diversity Awareness, FEMA - June 2022
- Hazard Communication, Questar III - June 2022
- Mandated Reporter Training, NYS Office of Children and Family Services - October 2022
- Effective Communication, FEMA - October 2022
- Active Shooter: What You Can Do, FEMA - March 2023
- Public Safety Telecommunicator 1, APCO International - March 2023
- Security Guard Training Certificate, Questar III - April 2023
- Introduction To Hazardous Materials, FEMA - April 2023
Timeline
Cook & Cashier
Fox's Pizza Den
08.2023 - 01.2024
Work-Based Learning Intern
Albany Family Court
05.2023 - 05.2023
Member Service Representative
YMCA
05.2022 - 12.2023
Retail Sales Associate & Hostess
Cracker Barrel Country Store
08.2021 - 11.2022
High School Diploma -
Tamarac Highschool
Robert H. Gibson Career & Technical School
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