Emeliah Marx
Davenport,FL
Summary
Dynamic Program Manager, excelling in project management and strategic thinking. Enhanced customer engagement and brand loyalty as a Product Specialist, leveraging strong interpersonal skills. Recognized for implementing effective workflows and maintaining high standards of productivity and quality in fast-paced environments.
Customer-oriented program manager with several years of experience in strategic planning and complex problem-solving. Expert in networking, marketing, cross-functional communication, employee supervision and process improvements. Decisive leader ready to leverage background in program management to expand organizational success.
Overview
5
5
years of professional experience
Work History
Program Manager
RSM
Charlotte, NC
07.2023 - Current
- Monitored stock to maintain a sufficient quantity of featured products.
- Stocked and built displays to deliver results for customers.
- Review and prepare workflows, staffing requirements, space allocations, equipment layouts, and action plans that meet company standards for productivity, quality, and customer service.
Boatswain's Mate
US Navy
Virginia Beach, VA
03.2021 - 01.2023
- Maintained ship's appearance with thorough cleaning and painting tasks, resulting in a professional presentation at all times.
- Implemented security measures throughout the ship, contributing to a secure environment for both crew members and sensitive information.
- Supported vessel's mission readiness through diligent maintenance of life rafts, life jackets, and other lifesaving equipment.
- Contributed to successful search and rescue missions by proficiently operating small boats and deploying appropriate lifesaving equipment.
Product Specialist
Media Star Promotions
Los Angeles, CA
01.2020 - 03.2021
- Managed customer engagement, brand awareness, and brand loyalty through event, nightlife, and retail environments.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Developed responses to customer feedback in compliance with FDA engagement guidelines.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
Education
High school or equivalent -
Goddard Highschool
Goddard, KS04.2020
Skills
- Problem solving
- Interpersonal skills
- Strategic thinking
- Tour logistics
- Communication
- Organization
Websites
Timeline
Program Manager
RSM
07.2023 - Current
Boatswain's Mate
US Navy
03.2021 - 01.2023
Product Specialist
Media Star Promotions
01.2020 - 03.2021
High school or equivalent -
Goddard Highschool