Emelin Garcia Baez
Bronx
Summary
Empathetic Youth Counselor recognized for high productivity and efficient task completion. Skilled in behavior management techniques, crisis intervention strategies, and development of individualized support plans. Excel at communication, active listening, and empathy, ensuring effective engagement with youth to foster positive outcomes.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Youth Counselor – ORR
Heartshare St Vincent Services
01.2024 - 05.2025
- Provide nurturing care and management of children’s everyday living requirements.
- Provide therapeutic care and sensitive management of the special needs of children and youth.
- Maintaining the shelter in accordance with ORR, OCFS, OSHA and agency health and safety standards.
- Implementation of the principles and practice lessons described in safe and sound: Preventing Child abuse in Out-of home care as well as preventing Child Maltreatment in ORR funder care provider program.
- Provide a stable, abuse-and drug-free environment.
- Guide minors on activities of daily living, including good personal hygiene.
Transportation Specialist
Gerardo Transportation
02.2021 - 03.2023
- Provided safe and efficient transportation services to passengers within the city and surrounding areas.
- Manage the daily operation to ensure all assigned tasks are completed efficiently and thoroughly.
- Provide direction, instruction and coaching to employees as needed.
- Work closely with Dispatchers and Supervisors to ensure employee assignments are followed and completed correctly.
- Effectively communicate with all hub services agents.
- Ensure any injuries, incidents, accidents, and/or customer service issues are properly reported and processed.
- Maintain professional working relationships with fellow employees, supervisors, managers, company employees, and authorities.
- Ensure the operation functions in a safe, caring, dependable and efficient manner at all time.
Teacher’s Assistant
Rena Day Care
Bronx
05.2019 - 07.2020
- Helping Teachers with lesson preparation, including collecting materials and setting up equipment.
- Reviewing lessons or lectures with students on a one-on-one basis or in small groups.
- Supervising students in class, between classes and during recreation periods and field trips.
- Tracking attendance, grading assignments and calculating grades.
- Giving extra help to students who need special accommodations or are struggling with a concept.
- Assisting students with special learning requirements, including disabilities or English as a second language students.
- Attending faculty meetings and parent conferences.
- Collaborating with the Teacher to identify students’ issues and recommend solutions.
- Observing state, school and class rules and regulations.
Office Assistant
Veralyne Hamilton
01.2017 - 03.2019
- Overseeing clerical tasks, such as sorting and sending mail.
- Keeping an inventory of office supplies and ordering new materials as needed.
- Maintaining files.
- Welcoming visitors to your office.
- Answering phone calls.
- Taking and delivering messages.
- Ensuring the office runs smoothly.
- Scheduling meetings and sending meeting invites to attendees.
- Collected rent payments.
Education
Associate of Arts - Business Administration
Borough of Manhattan Community College
New York, NY 08.2017 - 01.2020
GED High School Equivalency Diploma -
Evander Childs Campus
01.2017
Skills
- Fluent in English and Spanish
- NYS Driver’s License
- Strong people skills
- Great Communication Skills
- Collaborator
- Independent worker
- Initiative
- Adaptive person
- Adaptable
- Crisis intervention
- Therapeutic care
- Behavior management
- Conflict resolution
- Team leadership
- Behavior modeling
- Positive reinforcement
- Paperwork and reporting
Timeline
Youth Counselor – ORR
Heartshare St Vincent Services
01.2024 - 05.2025
Transportation Specialist
Gerardo Transportation
02.2021 - 03.2023
Teacher’s Assistant
Rena Day Care
05.2019 - 07.2020
Associate of Arts - Business Administration
Borough of Manhattan Community College
08.2017 - 01.2020
Office Assistant
Veralyne Hamilton
01.2017 - 03.2019
GED High School Equivalency Diploma -
Evander Childs Campus