Summary
Overview
Work History
Education
Skills
Languages
Timeline
StoreManager

Emelina Kozak

Medford,MA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Ice Cream Maker

Ice Haus Patissier
04.2024 - Current
  • Kept work area tidy and sanitary
  • Produced ice cream, following HACCP guidelines
  • Enhanced customer satisfaction by creating and maintaining a clean, organized workspace for ice cream production.
  • Increased brand recognition through participation in local events such as farmers'' markets or food festivals where our products were showcased.

Store Manager

Ciao! Bow Wow
11.2023 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Pastry Chef

Sogno
09.2022 - 11.2023
  • Served customers with innovative pastries using top ingredients, creativity and skill.
  • Oversaw pastry production, portion control and food cost.
  • Enhanced pastry offerings by developing new recipes and attractive presentations.

Pastry Chef and Barista

The Fuller Cup
02.2021 - 08.2022
  • Oversaw pastry program, creating daily dessert specials.
  • Prepared and served hot or cold beverages, including teas and espresso-based drinks by using an espresso machine.
  • Managed and maintained store inventory by ordering, receiving and stocking supplies as well as retail products.

Education

Bachelor of Science - Baking And Pastry Arts And Food Service Management

Johnson & Wales University
Providence, RI
05.2018

Skills

  • Order Fulfillment
  • Packaging Design
  • Sanitation Procedures
  • Allergen awareness
  • Cost Control
  • Customer Service
  • Food Production

Languages

Polish
Native or Bilingual

Timeline

Ice Cream Maker

Ice Haus Patissier
04.2024 - Current

Store Manager

Ciao! Bow Wow
11.2023 - Current

Pastry Chef

Sogno
09.2022 - 11.2023

Pastry Chef and Barista

The Fuller Cup
02.2021 - 08.2022

Bachelor of Science - Baking And Pastry Arts And Food Service Management

Johnson & Wales University

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Emelina Kozak