Emelina Kozak
Medford,MA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Ice Cream Maker
Ice Haus Patissier
04.2024 - Current
- Kept work area tidy and sanitary
- Produced ice cream, following HACCP guidelines
- Enhanced customer satisfaction by creating and maintaining a clean, organized workspace for ice cream production.
- Increased brand recognition through participation in local events such as farmers'' markets or food festivals where our products were showcased.
Store Manager
Ciao! Bow Wow
11.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Pastry Chef
Sogno
09.2022 - 11.2023
- Served customers with innovative pastries using top ingredients, creativity and skill.
- Oversaw pastry production, portion control and food cost.
- Enhanced pastry offerings by developing new recipes and attractive presentations.
Pastry Chef and Barista
The Fuller Cup
02.2021 - 08.2022
- Oversaw pastry program, creating daily dessert specials.
- Prepared and served hot or cold beverages, including teas and espresso-based drinks by using an espresso machine.
- Managed and maintained store inventory by ordering, receiving and stocking supplies as well as retail products.
Education
Bachelor of Science - Baking And Pastry Arts And Food Service Management
Johnson & Wales University
Providence, RI05.2018
Skills
- Order Fulfillment
- Packaging Design
- Sanitation Procedures
- Allergen awareness
- Cost Control
- Customer Service
- Food Production
Languages
Polish
Native or Bilingual
Timeline
Ice Cream Maker
Ice Haus Patissier
04.2024 - Current
Store Manager
Ciao! Bow Wow
11.2023 - Current
Pastry Chef
Sogno
09.2022 - 11.2023
Pastry Chef and Barista
The Fuller Cup
02.2021 - 08.2022
Bachelor of Science - Baking And Pastry Arts And Food Service Management
Johnson & Wales University