Dedicated professional with extensive experience in customer service and cleaning operations. Skilled in maintaining organized workspaces and executing effective cleaning techniques, ensuring high standards of sanitation and safety.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cleaner
Sunshine Cleaning Systems Inc.
Miramar, Florida
04.2023 - Current
Maintained cleanliness of assigned areas using appropriate cleaning techniques and supplies.
Operated cleaning equipment to ensure thorough sanitation of surfaces and floors.
Followed safety protocols to prevent accidents and ensure a safe working environment.
Organized cleaning supplies and equipment for easy access during shifts.
Conducted routine inspections to identify areas needing additional attention or cleaning.
Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Collected trash from floors within hallways, bathrooms and work areas.
Sanitized frequented areas and equipment using approved supplies.
Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
Associate
Bath and Body Works, Limited Brands
Pembroke pines , FL
10.2020 - 04.2023
Welcomed guests into the store with an energetic attitude and helped them navigate the fragrance collections
handled cash, credit cards and coupons quickly and accurately using the point of sale register
encouraged guest to download the bath and body works app to earn rewards and build brand loyalty
Managed long checkout lines smoothly during high volume holiday sales and semi annual events
shared last minute deals and candle sales at checkout to increase the store's average sale amount
keep the cash wrap clean, organized, and fully stocked with bags and gift wrap items
Cashier
Victoria Secret PINK
Hialeah, Florida
03.2018 - 03.2020
Handled cash, credit cards, and gift card transactions quickly with zero errors
delivered exceptional customer service during peak retail hours
guided customers in locating products to enhance shopping experience
enrolled guests in store loyalty program to encourage repeat business
restocked checkout displays and organized the sales floor to keep the store neat and inviting
Handled returns and exchanges following company policies.