Emely Carvajal
Yonkers,NY
Summary
Dedicated caregiver/patient assistant highly effective at getting patients connected with valuable resources. Technologically savvy and successful managing large caseloads. High level of understanding with patients rights and assistance programs. Friendly team player with talent for operating in fast-paced, dynamic environments. Active listener, motivated, and enthusiastic about helping patients navigate rights and responsibilities during treatment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Caregiver/Patient Assistant
Platinum Home Health Care
03.2023 - Current
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Collected and analyzed patient feedback to evaluate quality of care.
- Assisted patients in navigating complex healthcare systems and procedures to reduce emotional strain.
- Collaborated with healthcare professionals to facilitate high-quality comprehensive care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Educated patients and families on healthcare options and financial support resources.
Intern
Clinic
04.2019 - 11.2019
- Sorted and organized files, spreadsheets, and reports.
- Provided project progress updates and proposed solutions to issues.
- Analyzed problems and worked with teams to develop solutions.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
Education
Bachelor of Science - Biology
Pace University
New York, NY06.2025
Phlebotomist Certification - Phlebotomy
TIA School of Health
New York, NY08.2023
High School Diploma -
Saunders Trades & Technical High School
Yonkers, NY06.2022
Skills
- Mobility Devices
- Social Perceptiveness
- Exam Room Preparation
- Client Requirements
- Personalized Patient Assistance
- Continuous Education
- First Aid
- Patient Treatment
- HIPAA Regulations
- Active Listening
- Written Communication
Certification
- Certified phlebotomist, TIA School Of Health - Aug
Languages
Spanish
Professional Working
Timeline
Caregiver/Patient Assistant
Platinum Home Health Care
03.2023 - Current
Intern
Clinic
04.2019 - 11.2019
Bachelor of Science - Biology
Pace University
Phlebotomist Certification - Phlebotomy
TIA School of Health
High School Diploma -
Saunders Trades & Technical High School
- Certified phlebotomist, TIA School Of Health - Aug
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