
Dynamic and results-driven professional with extensive experience in food service, including a successful tenure at Starbucks as a shift supervisor. Ability to enhance customer satisfaction through effective communication and fast service. Bilingual and skilled in multitasking, I consistently deliver exceptional dining experiences while managing team performance and operational efficiency.
As a server at Lupe Tortilla my job is to greet guests, present menus and offer personalized recommendations to give each and every guest a great dining experience. I am able to increase my sells by offering specialty drinks like our house margaritas and fajitas. On our busier days I manage 4+ tables while still being able to offer fast and efficient service.
As a shift supervisor at Starbucks I supervised daily operations to ensure a smooth and efficient workflow and great team performance. I helped baristas on the floor and ensured drinks and food were made correctly and handed out to customers as quickly as possible ensuring customer satisfaction. I also completed food counts, food pulls, inventory counts and inventory ordering.
I worked at Childrens Hospital as a Starbucks barista. My job was to craft drinks, take orders and make preps. Working for Starbucks and Childrens Hospital further strengthened my ability to work well with co-workers and provide the best service possible for all of our guests including hospital staff, visitors and patients.
At chick fil a I provided excellent customer service while working in a fast paced environment. My duties included taking orders whether it was at the front or in the drive through, bagging food, and preparing drinks.
management
food service
multitasking
fast service
good communication
professionalism
bilingual