Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emely Guevara Gutierrez

Manassas,VA

Summary

Proven leader with a track record of enhancing customer satisfaction and streamlining operations at MacDonalds. Skilled in cashier training and attention to detail, bilingual in Spanish & English, I excel in team leadership and cash management, significantly reducing transaction errors. Committed to delivering top-notch customer service and operational excellence.

Overview

3
3
years of professional experience

Work History

Cashier/Supervisor

MacDonalds
10.2022 - Current
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
  • Streamlined cashier operations for enhanced productivity by implementing effective training programs for new hires.
  • Reduced transaction errors with thorough daily audits of cash drawers and regular monitoring of cashier performance.
  • Enhanced team collaboration, conducting weekly meetings to address challenges and share best practices.

Dishwasher, Busser and Host

Semifredo Italian Cuisine
05.2021 - 11.2023
  • Kept kitchen areas neat and clean by removing trash and organizing supplies, kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • providing a clean and pleasant dining experience by clearing, sanitizing or resetting tables.
  • Welcome guests entering the dining establishment, answer phone calls and make reservations, monitor restaurant activity for flow and seating, seat guests based on availability and guest preferences and provide guests with dinner and drink menus.

Education

High School Diploma -

Osbourn High School
Manassas, VA
05.2022

Skills

  • Cashier training
  • Attention to Detail
  • Flexible Work Schedule
  • Cash Register Maintenance
  • Customer Service
  • Team Leadership
  • Cash handling and management
  • Store Opening and Closing
  • Bilingual (Spanish & English)

Languages

Spanish
Native or Bilingual

Timeline

Cashier/Supervisor

MacDonalds
10.2022 - Current

Dishwasher, Busser and Host

Semifredo Italian Cuisine
05.2021 - 11.2023

High School Diploma -

Osbourn High School

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Emely Guevara Gutierrez