Emely Lopez Estevez
The Bronx,NY
Summary
Competitive Customer Service Sales Representative skillful in building relationships and securing new business. Friendly with superior communication, interpersonal and problem-solving abilities. Bringing 8-year history of increasing sales and revenue using consultative techniques.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Sales Representative
ROCOINSA SRL
Santiago, Dominican Republic
01.2023 - 04.2023
Optometrist Assistant
OftalmoLaser
Santiago, Dominican Republic
01.2018 - 03.2020
Department Insurance Assistant
OftalmoLaser
Santiago, Dominican Republic
12.2017 - 06.2018
Planning Room Manager
RJ Torres Manufacturing
Santiago , Dominican Republic
02.2016 - 12.2017
Billing Assistant
OftalmoLaser
Santiago, Dominican Republic
06.2017 - 11.2017
Product Development Department Assistant
RJ Torres Manufacturing
Santiago, Dominican Republic
11.2015 - 02.2016
Education
Bussiness Administration -
Universidad Tecnologica De Santiago
Dominican Republic06-2023
Skills
- Complaint Handling
- Business Development
- Payment Processing
- Email Etiquette
- Appointment Setting
- Appointment Scheduling
- Customer Complaint Resolution
- Business Growth and Retention
- Account Management
- Customer Needs Assessment
- Incoming Call Management
- Shipping Coordination
Accomplishments
- Exoneration of the Project Presentation and higher score of the final degree project
- Employee of the month
- punctuality incentive
Certification
- Personal management course
- Technician in fashion design and manufacturing
- Emotional Intelligence
- Operation of small and medium enterprise course
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Customer Service Sales Representative
ROCOINSA SRL
01.2023 - 04.2023
Optometrist Assistant
OftalmoLaser
01.2018 - 03.2020
Department Insurance Assistant
OftalmoLaser
12.2017 - 06.2018
Billing Assistant
OftalmoLaser
06.2017 - 11.2017
Planning Room Manager
RJ Torres Manufacturing
02.2016 - 12.2017
Product Development Department Assistant
RJ Torres Manufacturing
11.2015 - 02.2016
Bussiness Administration -
Universidad Tecnologica De Santiago
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