Dynamic Cybersecurity and Systems Administrator with the United States Air Force, skilled in enhancing data security and streamlining operations. Proven track record in project management. Exceptional customer support in high-pressure environments. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cybersecurity/Sys Administrator
United States Air Force, USAF
07.2022 - Current
Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Maintained personnel records and updated internal databases to support document management.
Served as project lead for the deployment of new hardware and software solutions, managing all phases from planning to implementation.
Coordinated with IT department to upgrade software, ensuring all systems were up-to-date and running efficiently.
Established an organized filing system that streamlined document retrieval and reduced misplaced files by 39%.
Enhanced data security measures, conducted regular system monthly and weekly backups to prevent data loss.
Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
Conducted regular reviews of operations and identified areas for improvement.
Radio Frequency Technician
United Stated Air Force, USAF
11.2018 - 07.2022
Developed comprehensive documentation for all projects completed, ensuring easy access to information for future reference or troubleshooting efforts.
Participated in ongoing training programs to stay current with industry advancements and best practices in radio frequency technology.
Performed routine maintenance on radio frequency systems, ensuring optimal performance and extended lifespan.
Enhanced network coverage by troubleshooting and repairing malfunctioning RF equipment.
Conducted site surveys and analyzed data to determine optimal locations for antenna installations, maximizing signal strength and coverage area.
Streamlined inventory management processes by tracking spare parts used during repair jobs accurately.
Conferred with engineers and designers to investigate and solve failure issues.
Completed in-depth performance tests of parts and systems undergoing design optimization in simulated environments.
E-Commerce Warehouse Supervisor
Rita Staffing
07.2016 - 02.2018
Supervised warehouse operations by managing employees during shifts.
Operated warehouse material handling equipment correctly to move loads.
Used warehouse management software to reconcile daily inventory.
Reduced order processing times by streamlining the picking, packing, and shipping processes by 12%.
Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Education
Bachelor of Science - Cybersecurity Policy And Management
University of Maryland Global Campus
Hyattsville, MD
08-2028
Associate of Science - General Electronics
Air University
Montgomery, AL
08-2024
Skills
Operating Systems: Windows Server, Windows 10/11, Linux
Hardware: Desktop/Laptop Configuration & Repair, Printer/Scanner Maintenance, Peripheral Device Support
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