Emely Parra
Customer Service
PROVIDENCE,RI
2
Languages
2
years of professional experience
Customer-focused Walmart Associate skilled in resolving concerns, processing returns, and handling cash transactions with accuracy. Known for teamwork, time management, and dependable support that keeps front-end operations running smoothly. I have the responsibility of money services and making the customer request smooth as possible.
Work History
Walmart Associate
1 Year 6 Months- Resolved customer concerns quickly while maintaining professional service standards.
- Processed returns, exchanges, and refunds following register procedures.
- Assisted customers with product location, pricing questions, and store policies.
- Supported front-end operations by restocking supplies and organizing service areas.
- Operated cash register and self-checkout areas with accuracy and efficiency.
- Prioritized helping customers over completing other routine tasks in store.
- Listened to customer needs and desires to identify and recommend optimal products.
- Performed cash, card, and check transactions to complete customer purchases.
- Verified purchase details, receipts, and item conditions for smooth transactions.
- Escalated complex issues to supervisors and followed up on resolution.
Education
High School Diploma
Skills
Customer service
Cash register operation
Customer rapport
Customer assistance
Problem-solving
Teamwork
Collaboration
Store maintenance
Team leadership
Interpersonal communication
Time management
Adaptable and flexible
Organization
Cleaning and sanitizing
Team support
Customer advocacy
Dependable work ethic
Honest and dependable
Customer engagement strategies
Analytical problem-solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Walmart Associate
Customer Service
04.2025 - CurrentRead More
Cranston High School East
High School Diploma
Read More