Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emely Pineda

Immokalee,FL

Summary

Enthusiastic professional with a strong background in customer service and sales strategies. Skilled in inventory management and visual merchandising, fostering positive experiences that boost customer satisfaction and drive sales outcomes.

Overview

2
2
years of professional experience

Work History

Sales Associate

Goodwill
Naples, Florida
2025.09 - Current
  • Accurately processed transactions using point-of-sale system for enhanced efficiency.
  • Organized merchandise displays to enhance store presentation and accessibility for improved customer navigation.
  • Collaborated with team members to foster positive shopping experiences for customers.
  • Resolved customer inquiries and complaints to ensure high satisfaction levels and repeat business.
  • Participated in store promotions and events to boost community engagement.
  • Assisted customers in locating products and providing advice to facilitate informed purchasing decisions.
  • Greeted customers while delivering exceptional service throughout their shopping experience.
  • Restocked shelves regularly to ensure adequate inventory levels and completed daily recovery tasks.

Crew Member

Tropical Smoothie Cafe
Ave Maria, FL
2024.02 - 2025.07
  • Prepared and blended smoothies according to established recipes and procedures.
  • Delivered prompt customer service by greeting and assisting guests, fostering a welcoming atmosphere.
  • Maintained cleanliness and organization of café to enhance customer experience and ensure compliance with health standards.
  • Operated cash register, processed transactions, and handled cash accurately.
  • Assisted with inventory management by restocking supplies and monitoring product levels.
  • Collaborated with team members to enhance workflow during peak hours.
  • Informed customers on menu items, ingredients, and nutritional information to support informed dining choices.
  • Completed opening and closing tasks, including workstation setup and surface cleaning.

Education

High School Diploma -

Palmetto Ridge Highschool
Naples, FL
2024-05

Some College (No Degree) - Social Work

Florida SouthWestern College
Naples, FL
2026-03

Skills

  • Sales strategies
  • Upselling strategies
  • Customer service and support
  • Payment processing
  • Inventory management
  • Visual merchandising
  • Team collaboration
  • Problem resolution
  • Multitasking and organization
  • Quality assurance
  • Effective communication
  • Positive communication
  • Telephone etiquette
  • Active listening
  • Empathy and patience
  • People skills
  • Spanish translation
  • Community engagement

Languages

Spanish
Native/ Bilingual

Timeline

Sales Associate

Goodwill
2025.09 - Current

Crew Member

Tropical Smoothie Cafe
2024.02 - 2025.07

High School Diploma -

Palmetto Ridge Highschool

Some College (No Degree) - Social Work

Florida SouthWestern College
Emely Pineda