Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emely Robles

Laredo

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

6
6
years of professional experience

Work History

Retail Sales Associate

Dillards Retail
Laredo
07.2024 - 03.2025
  • Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
  • Greeted customers to determine wants or needs.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Handled returns and exchanges according to company policies.
  • Demonstrated knowledge of store products and services.

Retail Sales Associate

Under Armour
Laredo
08.2023 - 01.2024
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
  • Greeted customers to determine wants or needs.

Retail Sales Associate

Express Factory Outlet
Laredo
06.2021 - 01.2024
  • Greeted customers to determine wants or needs.
  • Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Managed inventory levels on the sales floor, ensuring optimal stock availability.

Retail Sales Associate

Abercrombie & Fitch
Laredo
06.2019 - 06.2020
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.

Education

CDA - Teaching

Laredo Community College
Laredo, TX
03-2026

Skills

  • Customer service
  • Conflict resolution
  • Team collaboration
  • Communication skills
  • Sales expertise
  • Loyalty promotion
  • Visual display arrangement
  • Reliability and punctuality
  • Professional appearance
  • Retail merchandising expertise

Timeline

Retail Sales Associate

Dillards Retail
07.2024 - 03.2025

Retail Sales Associate

Under Armour
08.2023 - 01.2024

Retail Sales Associate

Express Factory Outlet
06.2021 - 01.2024

Retail Sales Associate

Abercrombie & Fitch
06.2019 - 06.2020

CDA - Teaching

Laredo Community College
Emely Robles