Organized and dependable worker successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Guest Advocate
Target
09.2021 - 01.2024
Investigated and resolved customer inquiries and complaints quickly.
Improved overall store appearance by maintaining cleanliness standards throughout the sales floor and common areas.
Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Cross-trained and backed up other customer service managers.
Resolved guest complaints and discrepancies in prompt and courteous manner.
Learned duties for various positions and provided backup at key times.
Cashier
Second Street Cafe
06.2021 - 09.2021
Stocked, tagged and displayed merchandise as required.
Greeted customers entering store and responded promptly to customer needs.
Used POS system to enter orders, process payments and issue receipts.
Operated cash register to record transactions accurately and efficiently.
Identified and resolved discrepancies and errors in customer accounts.
Performed cash, card and check transactions to complete customer purchases.