Emely Vasquez
Durham,NC
Summary
Adaptable and professional individual with a strong background in classroom management, office organization, and providing the best customer service. Aiming to utilize abilities to effectively contribute to a team. Consistently commended by colleagues for strong work ethic, dependable team player who can be relied upon to assist in achieving team objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
2'S TEACHER
CHILDREN'S LIGHTHOUSE
12.2022 - 04.2024
- Spoke with families directly via email and/ or phone call regarding student behavior, health and daily reports.
- Worked collaboratively with colleagues and support staff to ensure student success.
- Maintained a clean and organized classroom to create a positive learning environment
- Operated office technology such as company computers, laptops, and company tablets, as well as office machines such as printer, copier and laminator
Sales Associate
Bath & Body Works
04.2020 - 09.2022
- Built relationships with customers & boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial matters.
- Provided positive first impressions to welcome existing, new, and potential customers.
TODDLER TEACHER
CHILDCARE NETWORK
02.2022 - 08.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational development.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
LEAD HOSTESS
PULCINELLA'S ITALIAN RESTAURANT
03.2019 - 02.2022
- Utilized excellent customer service skills to welcome patrons into the restaurant and address their needs promptly
- Coordinated take-out orders for customers, as well as verifying order accuracy before release
- Managed customer inquiries over the phone or via email in a courteous manner while accurately answering questions related to reservations or menu items
- Performed opening and closing duties such as restocking supplies, cleaning the front desk area
- Handled customer complaints professionally while utilizing problem solving skills to resolve issues
- Monitored cash flow during shift changes ensuring proper accounting procedures were followed correctly.
Education
High School Diploma -
Durham School of the Arts
Durham, NC06.2020
Skills
- Exceptional customer service
- Time management
- Organizational skills
- Quick to adapt & work well with others
Certification
- CPR Certification
- NCDEE Licensed
References
- Cammie Bey, Director, Children's Lighthouse, (919) 454-6237, Raleigh.director@childrenslighthouse.com
- Mike Hassan, Restaurant Owner, Pulcinella's Italian Restaurant, (919) 633-6365, info@pulcinellasitalianrestaurant.com
- Noel Cruz, Restaurant Manager, Pulcinella's Italian Restaurant, (919) 864-5469, info@pulcinellasitalianrestaurant.com
Timeline
2'S TEACHER
CHILDREN'S LIGHTHOUSE
12.2022 - 04.2024
TODDLER TEACHER
CHILDCARE NETWORK
02.2022 - 08.2022
Sales Associate
Bath & Body Works
04.2020 - 09.2022
LEAD HOSTESS
PULCINELLA'S ITALIAN RESTAURANT
03.2019 - 02.2022
High School Diploma -
Durham School of the Arts
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