Emelyn Coca
Central Islip,NY
Summary
Dedicated Special Education Teacher's Assistant with expertise in crisis intervention, data collection, and individualized education plans. Committed to fostering positive learning environments and promoting student independence.
Team management professional with strong focus on team collaboration and achieving results. Skilled in strategic planning, conflict resolution, and performance improvement. Known for reliability and adaptability in dynamic environments. Valued for excellent communication skills and ability to motivate and lead teams toward common goals.
Professional financial specialist with robust experience in managing accounts and financial records. Demonstrates strong ability to collaborate within teams and adapt to changing business needs while consistently achieving results. Skilled in accounts payable/receivable, financial reporting, and reconciliation. Known for reliability, efficiency, and strategic problem-solving in financial operations.
Overview
8
8
years of professional experience
Work History
Special Education Teacher's Assistant Rbt
Building Blocks Developmental Preschool
Commack, NY
03.2021 - Current
- Supported individualized education plans for diverse learners to enhance developmental and academic growth.
- Collaborated with lead teachers to implement instructional strategies tailored to student needs.
- Assisted in creating a positive classroom environment promoting social skills and emotional development.
- Conducted assessments to monitor student progress and adapted learning activities accordingly.
- Participated in team meetings to discuss student behavior, progress, and necessary interventions.
- Provided one-on-one support to students with disabilities, fostering independence and confidence in learning tasks.
- Monitored student progress through data collection and analysis, adjusting instruction as needed to optimize growth outcomes.
- Supported students with physical disabilities in daily activities, including mobility assistance, personal care tasks, and use of assistive technology devices.
- Fostered strong working relationships with colleagues through collaboration on lesson planning, resource sharing, and problem-solving initiatives.
- Participated in professional development opportunities related to special education best practices, staying current on research-based teaching methods.
- Facilitated social skill development by modeling appropriate behaviors and guiding students through peer interactions during group work or extracurricular activities.
- Interacted physically and verbally with students throughout each day.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Team Leader Manager
Target
Central Islip, NY
07.2020 - 11.2022
- Led team to achieve operational efficiency and improve service delivery standards.
- Mentored staff to enhance skills and foster a collaborative work environment.
- Developed training programs to ensure compliance with safety regulations and company policies.
- Analyzed sales data to identify trends, resulting in targeted marketing strategies for increased revenue.
- Conducted performance evaluations to provide constructive feedback and drive team development goals.
- Established key performance indicators (KPIs) to monitor productivity and inform strategic decision-making.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
- Consistently met or exceeded departmental goals by effectively managing resources and establishing clear objectives for the team.
- Boosted employee morale through regular recognition of outstanding work and providing opportunities for professional growth.
- Developed strong relationships with cross-functional departments to support successful project execution.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Book Keeper
Village Barn
Middle Village, NY
04.2018 - 07.2020
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Reconciled monthly bank statements, identifying discrepancies and resolving issues promptly.
- Developed and maintained accurate financial records using QuickBooks for efficient reporting.
- Oversaw preparation of financial reports, enhancing clarity for management decision-making.
- Maintained organized cash register area to ensure smooth operations during peak hours.
- Assisted customers with inquiries and provided exceptional service to enhance satisfaction.
- Trained new staff on cash handling procedures and customer service best practices.
- Monitored inventory levels and restocked merchandise as needed to optimize sales opportunities.
- Resolved customer complaints promptly, ensuring positive experiences and repeat business.
- Implemented best practices for cash management, reducing discrepancies in daily cash reports.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Managed team schedules to optimize staffing during peak hours.
Education
High School Diploma -
Grover Cleveland High School
Ridgewood, NY06.2020
Cosmetology - Cosmetology
Long Island Beauty School
Hauppauge, NY08.2026
Skills
- Teaching and instruction
- Verbal and written communication
- Decision-making
- Autism and spectrum disorders
- Relationship building skills
- Behavioral plan management
- Conflict resolution
- Data collection
- Crisis intervention
- Instructional support
- Peer mentoring
- Experienced with Microsoft
- Social development support
- Customer focus
- Workload management
- Motivational skills
- Influencing skills
- Staff development
- Employee scheduling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Special Education Teacher's Assistant Rbt
Building Blocks Developmental Preschool
03.2021 - Current
Team Leader Manager
Target
07.2020 - 11.2022
Book Keeper
Village Barn
04.2018 - 07.2020
High School Diploma -
Grover Cleveland High School
Cosmetology - Cosmetology
Long Island Beauty School