Emelyn Giraldo
Palmdale,CA
Summary
Proven track record at UC San Diego and JG Construction, enhancing customer satisfaction and operational efficiency through attention to detail and robust problem-solving abilities. Excelled in teamwork and collaboration, significantly reducing food waste and streamlining office operations. Demonstrating reliability and a customer service focus, ensuring high standards in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Pines Dining Halls
UC San Diego
La Jolla, CA
09.2022 - 06.2024
- Assisted with meal planning and inventory management, reducing food waste in the dining hall.
- Assisted with event set-up and breakdown, ensuring smooth operations for large-scale gatherings.
- Contributed to a positive team environment by effectively communicating with coworkers and supervisors.
- Enhanced customer satisfaction by delivering prompt and courteous service in a high-volume dining hall.
- Delivered exceptional customer service, addressing diner concerns promptly and professionally.
- Participated in regular training sessions to stay updated on food safety practices and regulations.
- Maintained clean and organized workspaces for efficient food preparation and service.
- Operated cash register accurately, handling transactions quickly to minimize wait time for customers.
Assistant
JG Construction
01.2021 - 08.2022
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Greeted guests in with friendliness and professionalism.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Monitored and ordered supplies and materials to keep office well stocked.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Organized resources, records and personnel to accomplish aggressive targets.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
Education
GED -
Pete Knight High School
Palmdale, CA06.2021
Bachelor of Science - Psychology
University of California - San Diego
La Jolla, CA06.2026
Skills
Customer service focus
Reliability and punctuality
Attention to Detail
Teamwork and Collaboration
Problem-solving abilities
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Pines Dining Halls
UC San Diego
09.2022 - 06.2024
Assistant
JG Construction
01.2021 - 08.2022
GED -
Pete Knight High School
Bachelor of Science - Psychology
University of California - San Diego