Summary
Overview
Work History
Education
Skills
Certification
Timeline
Emenike Emmanuel Ndukwe

Emenike Emmanuel Ndukwe

Jeffersonville,IN

Summary

Professional with solid background in management and operations, ready to excel in leadership. Known for strong team collaboration, adaptability, and achieving tangible results. Skilled in strategic planning, staff development, and operational efficiency. Trusted for reliability and effective problem-solving in dynamic environments.

Overview

8
8
years of professional experience
3
3
Certification

Work History

Immigration Transition Period
11.2024 - 04.2025
  • Adjusted immigration status following marriage, authorized to work as of April 28th, 2025

Assistant General Manager

Drury Inn & Suites
12.2023 - 10.2024
  • Delivered exceptional guest service by resolving inquiries and complaints, fostering a positive work culture, and ensuring compliance with hotel policies.
  • Recruited, trained, scheduled, and evaluated team members, optimizing performance and maintaining high service standards.
  • Led cross-functional teams in alignment with Drury’s core values, while conducting regular staff meetings and delegating tasks effectively.
  • Managed budgets, inventory, and capital improvements to enhance operational efficiency, reduce waste, drive profitability and support daily hotel functions.
  • Developed and executed strategies to improve guest experience, resulting in positive customer reviews and increased repeat business.
  • Drove sales growth through strategic marketing initiatives and maintained legal and safety compliance across all operations. Upheld exceptional guest service by promptly addressing inquiries and complaints, fostering a positive work environment, and ensuring adherence to Drury Hotels' policies.
  • Managed inventory to ensure accurate stock levels, reduced waste, and supported smooth daily operations; tracked shipments, performed audits, and coordinated with suppliers to maintain optimal supply flow.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.

Hospitality Management & Supervision - Intern

Drury Inn & Suites
04.2023 - 11.2023
  • Developed and implemented strategies to improve guest experience and satisfaction.
  • Assist region management with achieving a 9.6 score for hotel quality assurance.
  • Awarded Employee of the Month for 2023 Q3.
  • Selected to serve on a recovery project that included a four-month backlog in back-of-house management. Resolved the issue by using a personally built tracking system, according to industry standards.

Investments Services Manager

Launch Capital Partners
01.2022 - 04.2023
  • Managed daily office operations and tracked financial reports to enhance organizational efficiency.
  • Built and launched the Launch Impact Report app, improving property tracking and management across the organization.
  • Co-authored a keynote report that contributed to a successful grant proposal.
  • Recognized for delivering timely, accurate investment performance reports to high-net-worth clients.

Audio Visual & Classroom Technology Tech

Southern Baptist Theological Seminary
05.2017 - 12.2021
  • Provided high-level technical support and expertise in installing, troubleshooting, and setting up audiovisual equipment for events, ensuring optimal functionality and seamless experiences.
  • Contributed to the successful execution of 4 major county-wide festivals.
  • Conducted rigorous quality control inspections, ensuring flawless execution of events and contributing to a 40% reduction in technical glitches.
  • Acknowledged for optimized audio-visual setups for events and serving as a tech consultant in academics, guaranteeing flawless experiences and driving technology adoption.

Education

MBA - Business Administration

University of Louisville, Louisville, KY
08-2023
  • 3.71 GPA

Graduate Certificate - Business Analytics

University of Louisville, Louisville, KY
08-2023

Bachelor of Science - Business Administration

Boyce College, Louisville, KY
12-2021
  • 3.66 GPA

Skills

  • Staff management
  • Inventory control
  • Operations management
  • Staff development
  • Business operations
  • Customer relationship management (CRM)
  • Procurement
  • Budgeting and cost control
  • Hiring and onboarding
  • Payroll administration and timekeeping

Certification

  • Managerial Analytics (Included coursework in SQL, Excel, Statistics and Forecasting) - University of Louisville, 2023.
  • Microsoft Excel Specialist - Microsoft, 2023.
  • Advanced Computer Literacy - Lantech Enterprises, 2015.
  • Professional Development Modules (Included coursework in Negotiations, Crisis Management, Team Building, Communications, and Inclusive Leadership) - University of Louisville, 2022-2023.

Timeline

- Immigration Transition Period
11.2024 - 04.2025
Assistant General Manager - Drury Inn & Suites
12.2023 - 10.2024
Hospitality Management & Supervision - Intern - Drury Inn & Suites
04.2023 - 11.2023
Investments Services Manager - Launch Capital Partners
01.2022 - 04.2023
Audio Visual & Classroom Technology Tech - Southern Baptist Theological Seminary
05.2017 - 12.2021
University of Louisville - MBA, Business Administration
University of Louisville - Graduate Certificate, Business Analytics
Boyce College - Bachelor of Science, Business Administration

Similar Profiles

CREATE PROFILE