Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Emerald Barker

San Francisco,CA

Summary

Dynamic bartender with extensive experience at Miraloma Club, recognized for exceptional customer service and attention to detail. Expert in POS operation and inventory management, consistently ensuring compliance with ABC regulations. Proven ability to train staff and maintain a professional atmosphere, while delivering personalized drink recommendations that enhance guest satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender

Miraloma Club
San Francisco, CA
10.2019 - 01.2025
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Greeted customers and provided excellent customer service.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.

Bartender/Server/Host

Fino Restauraunt
San Francisco, CA
10.2017 - 03.2019
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Poured wine, beer and cocktails for patrons.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Processed payments accurately and efficiently with POS system.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Provided drink suggestions to customers based on their preferences.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.

Education

High School Diploma -

San Benito High
Hollister, CA
06-2010

Some College (No Degree) - Psychology

City College of San Francisco
San Francisco, CA

Skills

  • Attention to detail
  • Reliability
  • Customer service
  • POS operation
  • Inventory management
  • Outgoing personality
  • Professional attitude
  • ABC regulations
  • Opening and closing procedures
  • Strong multitasking

Certification

  • Servsafe Food Handlers card
  • RBS Certified

Timeline

Bartender

Miraloma Club
10.2019 - 01.2025

Bartender/Server/Host

Fino Restauraunt
10.2017 - 03.2019

High School Diploma -

San Benito High

Some College (No Degree) - Psychology

City College of San Francisco