Emerald Brown
Charlotte,United States
Summary
A dedicated professional with a degree in Criminal Justice and over three years of experience in legal support and legal research. Proven ability to exceed expectations, optimize operations, and deliver high-quality results in collaborative environments.
Overview
6
6
years of professional experience
Work History
Legal Assistant
Marcari, Russotto, Spencer & Balaban
Charlotte, United States
01.2023 - Current
- Implemented training programs and scalable legal solutions, resulting in improved internal and cross-functional processes
- Analyzed data to generate comprehensive reports, providing valuable insights into legal operations
- Ensured legal requests, questions, and tasks were resolved accurately and promptly
- Filed legal pleadings and court documents on behalf of attorneys, maintaining strict adherence to deadlines and legal standards
- Acted as the firm's liaison with insurance companies and healthcare providers, facilitating smooth communication and efficient resolution of issues
- Managed firm administrative matters, initiated billing statements, and finalized efilings, ensuring seamless operations
- Conducted thorough legal research to support case preparation and strategy development.
Program Coordinator
Carolina Pharmacy
Charlotte, United States
12.2020 - 03.2022
- Stayed updated with industry developments and trends, providing insights to enhance team knowledge and performance
- Promoted training programs and scalable solutions, improving internal processes and cross-functional efficiency
- Managed diagnostic and molecular testing processes, handling 50-100 specimens per day with precision
- Developed outreach and marketing plans, increasing program awareness and participant engagement
- Led staff meetings, introduced new concepts, and provided updates to achieve program KPIs
- Tracked and reported program outcomes, analyzing data to identify areas for improvement.
Legal Assistant
Joel G Bowden Law
Greensboro, United States
08.2018 - 05.2020
- Assisted attorneys and paralegals with various tasks, ensuring efficient workflow and case management
- Organized client conferences and attorney meetings, maintained attorney calendars, and scheduled meetings
- Represented attorneys by communicating on their behalf, ensuring clear and effective communication
- Monitored delegated assignments, discerning when to act independently and when to refer matters to attorneys
- Developed and maintained comprehensive records, ensuring accuracy and accessibility
- Managed office supplies, ensured equipment maintenance, and coordinated repairs to maintain smooth operations.
Bail Bond Agent/Clerk
Steven and Darryl's Bail Bonding
Greensboro, United States
01.2018 - 07.2018
- Interviewed clients to gather necessary information for bail bond applications
- Verified client identities, compiled required paperwork, and ensured compliance with TILA (Truth in Lending Act) regulations
- Evaluated clients' financial situations to determine eligibility for bail bonds
- Informed clients about the terms and requirements of bail bonds, ensuring clear understanding
- Compiled and handled necessary contracts and documentation, maintaining meticulous records
- Worked with law enforcement agencies, attorneys, and court personnel as needed
- Collected payments from clients and ensured timely payment of premiums
- Monitored client compliance with court appearances and provided necessary reminders, coordinating with bounty hunters or law enforcement for noncompliance cases.
Education
Bachelor of Arts - BA, Criminal Justice/Law Enforcement Administration -
North Carolina Agricultural and Technical State University
12.2020
Skills
- Legal Operations Optimization
- Data Analysis and Reporting
- Legal Compliance and Regulatory Compliance
- Legal Research and Documentation
- Client and Stakeholder Communication
- Administrative and Operational Management
- Training and Development Programs
- Industry Trends and Best Practices
- Diagnostic Testing Management
- Program Coordination and Marketing
- Microsoft Office
- Scheduling/Planning
- Document drafting
- Legal/Court Processes
Timeline
Legal Assistant
Marcari, Russotto, Spencer & Balaban
01.2023 - Current
Program Coordinator
Carolina Pharmacy
12.2020 - 03.2022
Legal Assistant
Joel G Bowden Law
08.2018 - 05.2020
Bail Bond Agent/Clerk
Steven and Darryl's Bail Bonding
01.2018 - 07.2018
Bachelor of Arts - BA, Criminal Justice/Law Enforcement Administration -
North Carolina Agricultural and Technical State University