Alicia Billings Sheppard
Florence,AL
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Finishing my Political Science degree and have already been accepted to Birmingham School of Law.
Overview
7
7
years of professional experience
Work History
Legal Assistant
Rebecca Green Thomason
Russellville, AL
01.2020 - 03.2022
- Handled office scheduling and made notes for deadlines, motions and other important dates.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Scheduled appointments, court appearances and depositions for busy law firm.
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
- Organized key evidence exhibits to prepare for trials.
Manager
Steak N Stuff
Florence, AL
10.2019 - 12.2021
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Developed and maintained relationships with customers and suppliers through account development.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
Direct Care Specialist
Scope 310 Authority
Florence, AL
08.2017 - 11.2019
- Helped with home management tasks, meal preparation, grocery shopping and routine cleaning.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Kept clients engaged in social networks and communities for personal health and growth.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Remained alert to problems or health issues of clients and competently responded.
- Evaluated client progress toward established annual and quarterly goals.
Education
Bachelor of Science - Political Science
University of North Alabama
Florence, AL07.2022
Bachelor of Science - Criminal Justice
University of North Alabama
Florence, AL07.2021
High School Diploma -
Florence High School
Florence, AL03.2016
Skills
- Conflict Resolution
- Relationship Building
- Deposition Briefings
- Microsoft Office
- Team Building
- Customer Service
- Critical Thinking
- Legal Research
- Decision Making
- Administrative Support
- Appointment Setting
- Case Management
- Data Confidentiality
- Criminal Law
- Civil Law
- Billing Statements
- Employee Training
- Client Support
- Court Policies and Programs
- Staff Management
- Strategic planning
- Policies and procedures
- Negotiation
- Job inspections
- Coaching and mentoring
- Operations management
- Schedule optimization
- Verbal and written communication
- Client Records Management
- Problem Identification
- Clear Communication
- Personal Service
- Progress Tracking
- Bedside Care
- Service Documentation
- Household Cleaning
- Ability to Lift Clients
- First Aid Certification
- CPR Certification
- Needs Assessment
- Client Transportation
- Grocery Shopping
- Meal Planning
- Wound Care
Timeline
Legal Assistant
Rebecca Green Thomason
01.2020 - 03.2022
Manager
Steak N Stuff
10.2019 - 12.2021
Direct Care Specialist
Scope 310 Authority
08.2017 - 11.2019
Bachelor of Science - Political Science
University of North Alabama
Bachelor of Science - Criminal Justice
University of North Alabama
High School Diploma -
Florence High School