Emerald Davis
Chicago,IL
Summary
High-energy Shift Supervisor brings outstanding leadership skills and industry knowledge developed over extensive career. Polished in overseeing facility operations and delegating work to employees. Positive and upbeat professional with results-focused approach.
Overview
17
17
years of professional experience
Work History
Night Shift Supervisor
DoorDash Mart
Chicago, Illinois
02.2020 - Current
- Overseed the night shift operations and ensure safe working environment for all personnel.
- Ensured compliance with safety regulations, company policies and procedures.
- Conducted regular staff meetings to discuss issues related to performance, safety and productivity.
- Supervised daily activities of employees to ensure proper execution of tasks.
- Assigned work schedules and monitored progress against goals set by management.
- Identified areas for improvement in terms of efficiency, cost-effectiveness and quality control standards.
Shift Supervisor
Starbucks
Chicago, Illinois
11.2010 - 02.2020
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Monitored staff performance to ensure quality standards were met.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of daily transactions and deposits.
Shift Supervisor
Potbelly
Glen Ellyn, Illinois
09.2007 - 11.2010
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Assigned tasks to team members based on their strengths and skill sets.
Skills
- Training and coaching
- Training and mentoring
- Team building
- Disciplinary action
- Management
- Duty assignment
- Employee motivation
- Training experience
- Staff scheduling
- Staff supervision
- Performance evaluations
Timeline
Night Shift Supervisor
DoorDash Mart
02.2020 - Current
Shift Supervisor
Starbucks
11.2010 - 02.2020
Shift Supervisor
Potbelly
09.2007 - 11.2010