Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emerald Kage

Big Rapids,MI

Summary

Proven leader with a track record of enhancing team performance and customer satisfaction at Dominos Pizza Inc. Expert in strategic planning and performance management, with a knack for prioritizing tasks and balancing loads efficiently. Demonstrates dependability and exceptional time management, significantly improving operational efficiency without sacrificing quality. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

5
5
years of professional experience

Work History

Rural Mail Carrier

United States Postal Office
07.2023 - Current
  • Developed strong relationships with rural customers through consistent communication and exceptional service quality.
  • Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
  • Handled accurate cash payments for postage and incurred fees.
  • Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
  • Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
  • Handled sensitive materials confidentially, protecting customer privacy and meeting USPS guidelines for secure mailing practices.

Cook

Applebee's Grill + Bar
07.2022 - 07.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Assistant Manager

Dominos Pizza Inc.
02.2022 - 09.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Generated repeat business through exceptional customer service.

Inventory Supervisor

Gourmet Mushrooms Inc. / Mycopia
01.2021 - 02.2022
  • Supervised [Number] inventory control personnel to support correct goods management and achievement of performance goals.
  • Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
  • Improved customer satisfaction by ensuring prompt order fulfillment through efficient inventory management practices.
  • Developed standard operating procedures for the inventory department, resulting in more consistent processes and outcomes.
  • Reviewed and monitored inbound inventory, outbound shipments and book adjustment transactions.
  • Coordinated with transportation providers to ensure timely delivery of inbound shipments and proper coordination for outbound shipments, thus improving overall logistics efficiency.

Manufacturing Operator

Ventra Evart
09.2019 - 01.2021
  • Operated machining equipment safely with team of operators.
  • Trained new employees on company policies, equipment operation, and best practices, fostering a positive work environment and team cohesion.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Inspected products and machines to maintain quality and efficiency.
  • Complied with company and OSHA safety rules and regulations.

Education

High School Diploma -

Evart High School
Evart, MI
05.2019

Skills

  • Dependability
  • Load Balancing
  • Prioritization
  • Observation
  • Time Management
  • Team Leadership
  • Strategic Planning
  • Performance Management
  • Marketing

Timeline

Rural Mail Carrier

United States Postal Office
07.2023 - Current

Cook

Applebee's Grill + Bar
07.2022 - 07.2023

Assistant Manager

Dominos Pizza Inc.
02.2022 - 09.2022

Inventory Supervisor

Gourmet Mushrooms Inc. / Mycopia
01.2021 - 02.2022

Manufacturing Operator

Ventra Evart
09.2019 - 01.2021

High School Diploma -

Evart High School

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Emerald Kage