Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emerald Robinson

Coral Springs

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

9
9
years of professional experience

Work History

Retail Sales Associate

TJ Maxx, TJX Companies
Coral Springs
10.2022 - Current
  • Greeted customers upon entering store and assisted with product inquiries to enhance shopping experience.
  • Operated cash register and processed customer transactions efficiently.
  • Resolved customer complaints professionally, ensuring satisfaction and maintaining positive relationships.
  • Collaborated with team members to meet and exceed store goals, fostering a supportive work environment.
  • Organized merchandise on sales floor for optimal presentation.
  • Stocked shelves and replenished inventory regularly.

Shoe Sales Associate /Cashier Backup

Marshall’s
Sunrise
04.2022 - 10.2022
  • Guided customers in selecting footwear tailored to their preferences and requirements.
  • Welcomed customers warmly to create a positive shopping experience.
  • Processed sales transactions efficiently at the cash register.
  • Organized shoe displays to improve product visibility and attract customer interest.
  • Sorted shoes into categories based on size, color, and style for easy access.

Residential Training Coordinator

Ann Storck Center
Fort Lauderdale
02.2017 - 08.2020
  • Assisted individuals with daily life skills, enhancing their independence in areas such as oral hygiene, bathing, medication management, meal consumption, and cleaning.
  • Accompanied individuals to doctor visits, hospitalizations, treatments, and scheduled outings, ensuring access to necessary healthcare and social engagement.
  • Engaging with individuals during their leisure time which includes reading or being read to, arts and crafts, watching movies, playing board games playing outside, or listening to music etc.
  • Shift supervisor, I had to document the individual’s activities for the day, make sure staff report and document any incidents, ensure that all individuals are safe and accounted for, make sure programs are run properly, and make sure the program books are completed for the day etc.
  • Implemented calming strategies to manage individual behaviors in various settings.
  • Monitored and restocked supplies for individuals, including clothing and self-care items; documented intake, output, and outing details to maintain comprehensive records.

Education

Some College (No Degree) - Psychology

Broward College
Fort Lauderdale, FL

Skills

  • Customer service
  • Cash register operation
  • Inventory management
  • Inventory restocking
  • Shelf stocking
  • Product merchandising
  • Merchandise display
  • Product knowledge
  • Time management
  • Conflict resolution
  • Team collaboration
  • Independent judgment
  • Friendly and outgoing

Timeline

Retail Sales Associate

TJ Maxx, TJX Companies
10.2022 - Current

Shoe Sales Associate /Cashier Backup

Marshall’s
04.2022 - 10.2022

Residential Training Coordinator

Ann Storck Center
02.2017 - 08.2020

Some College (No Degree) - Psychology

Broward College
Emerald Robinson