Emerald Rosado
Moreno Valley,USA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to Customer satisfaction. Pursues every opportunity to support team members and proactively address issues. Commended for completing tasks quickly and offering friendly service.
Overview
2
2
years of professional experience
Work History
Cashier
Mcdonald’s
08.2024 - Current
- Cashier
- Customer service
- Spanish fluency
- Multitasking
Cashier Team Lead
Knotts Berry Farm
10.2024 - 01.2025
Crew Member
Mcdonald's
06.2023 - 06.2024
- Worked front counter, drive-thru and other areas.
- Cashier
- Customer service
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Collaborated with team members to complete orders.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Trained newly hired employees on routine tasks and customer service.
Cashier
Knotts Berry Farm
10.2023 - 01.2024
Education
Riverside City College
Riverside High School Diploma -
Options For Youth-San Bernardino
Chino, CA05.2024
Skills
- Spanish Fluency
- Multitasking
- Cash Register Operation
- Serve Customers
- Greeted customers promptly and to keep flow of traffic moving
- Listened attentively to customer complaints or requests and resolved issues without need to escalate
Languages
Spanish
Native or Bilingual
Timeline
Cashier Team Lead
Knotts Berry Farm
10.2024 - 01.2025
Cashier
Mcdonald’s
08.2024 - Current
Cashier
Knotts Berry Farm
10.2023 - 01.2024
Crew Member
Mcdonald's
06.2023 - 06.2024
High School Diploma -
Options For Youth-San Bernardino
Riverside City College
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